The tour guide Liu Li is calling the tour leader Mr. Smith for feedback about his trip in China. 

Task Two Listen to the conversation and decide whether the 

statements are true or false.

Script

LiuLi: Hello, may I speak to Mr. Smith?

Mr.Smith: Speaking.

LiuLi: Mr. Smith, this is Liu Li, your tour guide from Shanghai CTS. We were in the ten-day China highlight tour earlier this month.

Mr.Smith: Oh, hi, Liu Li. Nice to talk to you again.

LiuLi: Mr. Smith, I’m now calling to ask for your opinions on our travel services. Could you  spare me a few minutes to answer some questions?

Mr.Smith: Sure, please go ahead.

LiuLi: First, what do you think of the hotel that you stayed in?

Mr.Smith: The hotel was very comfortable to live in, the rooms were tidy, and the services were excellent.

LiuLi: Then, how about the meals?

Mr.Smith: The meals were good. My tourists really enjoyed them.

LiuLi: What do you think of the sightseeing activities?

Mr.Smith: Very enjoyable! I especially love the gardens in Suzhou. They’re very beautiful.

LiuLi: Could you give any suggestions for further improvement of our tour arrangement?

Mr.Smith: The tour would have been better if you could have offered more evening activities. Some of the evenings felt like a bit of a waste of time as there was nothing to do but sit about and chat or go for awalk around the hotel.

LiuLi: OK. I see. Thank you for your suggestion.