目录

  • 1 Unit 1 An Introduction
    • 1.1 3 Basic Questions
    • 1.2 What is culture?
    • 1.3 What is communication?
    • 1.4 What is intercultural communication?
    • 1.5 Application
    • 1.6 教师单元导学教学录课
    • 1.7 学生作品分享1
  • 2 Unit 2 Daily Verbal Communication (I)
    • 2.1 Form of Address
    • 2.2 Greeting
    • 2.3 Conversation Topics
    • 2.4 Visiting and Parting
    • 2.5 Application
    • 2.6 教师单元导学教学录课
    • 2.7 学生作品分享2
  • 3 Unit 3 Daily Verbal Communication (II)
    • 3.1 Daily Communication
    • 3.2 Compliments and Compliment Responses
    • 3.3 Gratitude and Apology
    • 3.4 Theory Study: Hall's Cultural Context Model
    • 3.5 Application
    • 3.6 学生作品分享3
  • 4 Unit 4 Verbal Communication
    • 4.1 Verbal Communication
    • 4.2 Language and Culture
    • 4.3 Culturally Loaded Words
    • 4.4 Proverbs
    • 4.5 Taboos
    • 4.6 Colors
    • 4.7 Animals
    • 4.8 Names
    • 4.9 Thought Patterns
    • 4.10 Application
    • 4.11 Theory Study: Sapir-whorf Hypothesis
    • 4.12 教师单元录课导学视频
    • 4.13 学生作品分享4
  • 5 Unit 5 Nonverbal Communication
    • 5.1 Importance of Nonverbal Communication
    • 5.2 Time Language--Chronemics
    • 5.3 Space Language-- Proxemics
    • 5.4 Body Language
    • 5.5 Paralanguage
    • 5.6 Application
    • 5.7 Theory Study: Kluckhohn and Strodtbeck's Model
    • 5.8 教师单元导学录课视频
    • 5.9 学生作品分享5
  • 6 Unit 6 Cross-Gender Communication
    • 6.1 Sex and Gender
    • 6.2 Feminine and Masculine Communication Cultures
    • 6.3 Understanding Cross-Gender Communication
    • 6.4 Application
    • 6.5 Theory Study: Hofstedes' cultural dimensions
    • 6.6 学生作品分享6
  • 7 Unit 7 Cultural Identity&Culture Values
    • 7.1 Cultural Identity
    • 7.2 Cultural Values
      • 7.2.1 Value Orientations
      • 7.2.2 Culture Patterns
      • 7.2.3 American Values
      • 7.2.4 Chinese Traditional Values
    • 7.3 Intercultural Personhood: An Integration of Eastern and Western Perspectives
    • 7.4 Application
    • 7.5 教师录课导学视频
    • 7.6 学生作品分享7
  • 8 Unit 8 Cultural Variations and Business Styles
    • 8.1 Cultural Variations in Conducting Business
    • 8.2 Variations in Selecting Negotiators
    • 8.3 Cultural Variations in Decision-Making
    • 8.4 Intercultural Business Communication and Working Practice
      • 8.4.1 America
      • 8.4.2 Britain
      • 8.4.3 France
      • 8.4.4 Germany
      • 8.4.5 Italy
      • 8.4.6 Spain
      • 8.4.7 Korea
      • 8.4.8 Japan
      • 8.4.9 Egypt
      • 8.4.10 The United Arab Emirates
      • 8.4.11 China
    • 8.5 Intercultural Communication--Comparing China to Other Countries
    • 8.6 Application
    • 8.7 学生作品分享12
    • 8.8 Reading Material
  • 9 Unit 9 Intercultural Communication Competence
    • 9.1 Intercultural awareness and Transcultural Competence
    • 9.2 Cultural Shock and Cultural Adaptation
    • 9.3 Humor as a Pathway to Intercultural Communication Competence
    • 9.4 Intercultural understanding and Ways to Understand Diversity
    • 9.5 Procedures to analyze cases
    • 9.6 Assessment of IC
    • 9.7 Application
    • 9.8 学生作品分享8
    • 9.9 Reading Materials
  • 10 Unit10 Introduction to Chinese Culture
    • 10.1 Overview of Chinese Geography and Introduction to Chinese I Heritage
    • 10.2 Chinese Time System (Rule of Nature)
    • 10.3 Chinese Festivals
    • 10.4 Chinese Religion and Philosophy
    • 10.5 Chinese Science and Technology
    • 10.6 Chinese Architecture and Art
    • 10.7 Chinese Food, Kongfu and Medicine
    • 10.8 Chinese Panda Diplomacy
    • 10.9 Chinese  Dynasty
    • 10.10 Extended Study
    • 10.11 学生作品分享9
  • 11 选学Unit 11 Introduction to Culture in English-speaking Countries
    • 11.1 British Tea and Food
    • 11.2 American Tipping Custom
    • 11.3 Festivals
    • 11.4 The Story of Old English
    • 11.5 The United States on Wheels
    • 11.6 Extended Study
    • 11.7 学生作品分享10
  • 12 Unit 12 Cultural Comparison and Integration
    • 12.1 Bamboo-Structured Language vs Tree-Structured Language
    • 12.2 ​British Gentleman & Chinese Junzi
    • 12.3 Table Manners in Different Countries
    • 12.4 Gift in Different Countries
    • 12.5 Nations and Holidays
    • 12.6 Western & Chinese Architecture
    • 12.7 Negotiation&Corporate Culture in Different Countries
    • 12.8 Window to the World
    • 12.9 Influence&Integration
      • 12.9.1 Marriage Across Nations
      • 12.9.2 Chinatown in the World
      • 12.9.3 Traditional Chinese Medicine in Americans' Eyes
      • 12.9.4 Adventure in Another Country
      • 12.9.5 Documentaries about China
      • 12.9.6 学生作品分享11
  • 13 Unit 13 Story -telling&Cultural Communication
    • 13.1 Culture Through Stories
    • 13.2 Integration-China and the world in the 21st century
    • 13.3 China in the Eyes of Foreigners
    • 13.4 A Bird's Eye View of Today's China
    • 13.5 Cloud Social Practice of Chinese Cultural Communication:Tell Chinese Stories Well
    • 13.6 Story of Telling Chinese Stories
  • 14 Unit 14 Academic Writing and Intercultural Critical Thinking
    • 14.1 Culture in Discourse
    • 14.2 Case Study of Cultural Analysis
  • 15 Unit 15 TEM Mock Practice
    • 15.1 TEM 4 Translation
    • 15.2 TEM8Mini-lectures from TED
  • 16 中西方文化交流
    • 16.1 丝绸之路
    • 16.2 东西方文化传播
  • 17 中西方文化差异
    • 17.1 文化符号
    • 17.2 建筑文化差异
    • 17.3 饮食文化差异(上)
    • 17.4 饮食文化差异(下)
    • 17.5 艺术文化差异
  • 18 交际与跨文化交际
    • 18.1 交际的方式
    • 18.2 人际交际
    • 18.3 社交技巧
    • 18.4 跨文化交际礼仪
  • 19 语言交际差异
    • 19.1 语言交际概述
    • 19.2 东西方语境差异
    • 19.3 东西方语言交际差异
  • 20 非语言交际差异
    • 20.1 非语言交际概述
    • 20.2 体态语差异
    • 20.3 符号差异
    • 20.4 距离差异
  • 21 跨文化交际障碍
    • 21.1 语言障碍(上)
    • 21.2 语言障碍(下)
    • 21.3 文化障碍(上)
    • 21.4 文化障碍(下)
  • 22 跨文化交际实践
    • 22.1 文化冲突
    • 22.2 文化冲突案例分析
    • 22.3 跨文化交际原则及策略
  • 23 跨文化交际经验分享
    • 23.1 跨文化交际攻略
      • 23.1.1 留学攻略
      • 23.1.2 学术攻略
      • 23.1.3 生活攻略
      • 23.1.4 求学与交际能力
      • 23.1.5 法律与安全意识
      • 23.1.6 跨文化交际收获
    • 23.2 冲突化解攻略
  • 24 阅读
    • 24.1 阅读
  • 25 问卷调查
    • 25.1 问卷调查
Variations in Selecting Negotiators

In this section, we’re going to deal with the cultural variations in terms of selecting negotiators. 

Different cultures weigh the criteria to select negotiators differently. Although every negotiator will develop a strategy that reflects his or her personal style, each individual is also affected by a national negotiating style which is strongly influenced by culture. For example, Eastern countries such as China, Japan, and Korea may adhere to bargaining procedures that reflect a collectivistic theme. On the other hand, Western nations normally display individualistic-based negotiation behaviors. Due to the differences in negotiating styles, not all cultures select the same type of people to participate in negotiating sessions. 

Team negotiations can often be more productive than solo business negotiations. Generally, a negotiation team consists of a team leader, technical experts, and members taking other specific roles. Any team needs a leader. Negotiation team leaders are responsible for many items: having and sharing a negotiating strategy, ensuring team preparedness, assigning roles, motivating the team, etc. Negotiating team members bring different strengths to the negotiation table, which is why talents from diverse backgrounds are needed. Team members should be chosen for the knowledge they possess, related to the current negotiation, and the cohesiveness they’ll bring to the team. 

In both China and Japan, selection of negotiators is based largely on status and knowledge, with age seniority being an important criterion in selecting team leaders. In Chinese culture, face is an important concept that has penetrated every aspect of the Chinese life. In negotiation process, Chinese negotiators will definitely expect respect from their counterparts for the sake of gaining face. As a result, they hold the expectation to deal with someone of authority and high status, and they tend to feel offended and slighted if they do not negotiate with such individuals. 

In Japan, the concept of face is possibly even more important than in other Asian societies. In Japanese business culture, the respect a person enjoys depends primarily on his or her age, status, and rank. Other admired personal traits include loyalty, team orientation, and sociability. You will commonly find leaders in senior roles to be of advanced age. Since the Japanese culture is a typical masculine culture, women are not frequent participants in a negotiation team.  

The United States is very much an individual-oriented culture, where being independent and assertive is valued and praised. So, when Americans choose negotiation representatives, technical expertise is their major concern. Status and personal honor play a smaller role. Concepts such as “Saving face” and many of the social formalities that can be vitally important to other cultures carry little significance here. Since age and rank play a smaller role, you may find relatively young people in American negotiation teams or in positions with decision-making authority. Women are not rare in American negotiation team but they seldom hold top-level positions. Other admired personal traits include honesty, perseverance, as well as good communication skills. 

Different from the Americans, French usually attach more importance to social, professional and academic status while selecting their negotiation team. In the country’s business culture, the respect a person enjoys depends primarily on his or her education, status, and achievements. Admired personal traits include intellectual capability and wit, resourcefulness, dignity, poise, and tact. Asthere are lots of family enterprises in France, in choosing business negotiating representatives, family ties seem to play a role as well. Similarity in personality and background among French negotiators is important and appears to be influential in the negotiation process. 

Similar as the Japanese, Middle Easterners also value status, rank, and age when selecting negotiation team members. So, it’s quite common to see the most elderly person working as team leaders and younger members may even be ignored in some cases. Other admired personal traits include poise, sociability, and patience. But be cautious while doing business with Middle Easterners because there are over twenty countries in the Middle East area, and each country might have different business culture.