高速铁路客运服务英语口语2-1（2023级）

彭泽红

目录

  • 1 课程资料
    • 1.1 课程标准
    • 1.2 授课计划
    • 1.3 教案
  • 2 Unit 1 At the Railway Station
    • 2.1 Task List
    • 2.2 Warming-up
    • 2.3 Announcements
    • 2.4 Dialogues
    • 2.5 Reading
    • 2.6 Situational Performance
  • 3 Unit 2 Safety Service
    • 3.1 Task List
    • 3.2 Warming-up
    • 3.3 Announcements
    • 3.4 Dialogues
    • 3.5 Reading
    • 3.6 Situational Performance
  • 4 Unit 3 Crew Preparation
    • 4.1 Task List
    • 4.2 Warming-up
    • 4.3 Announcements
    • 4.4 Dialogues
    • 4.5 Reading
    • 4.6 Situational Performance
  • 5 Unit 4 Meals & Beverages
    • 5.1 Task List
    • 5.2 Warming-up
    • 5.3 Announcements
    • 5.4 Dialogues
    • 5.5 Reading
    • 5.6 Situational Performance
  • 6 Unit 5 Special Passenger Service
    • 6.1 Task List
    • 6.2 Warming-up
    • 6.3 Announcements
    • 6.4 Dialogues
    • 6.5 Reading
    • 6.6 Situational Performance
  • 7 车站服务技能实训-英语模块
    • 7.1 车站工作情境英语交际
    • 7.2 车厢工作情境英语交际
  • 8 Unit 6 Special Situation Service
    • 8.1 Task List
    • 8.2 Warming-up
    • 8.3 Announcements
    • 8.4 Dialogues
    • 8.5 Reading
    • 8.6 Situational Performance
  • 9 Unit 7 First Aid
    • 9.1 Task List
    • 9.2 Warming-up
    • 9.3 Announcements
    • 9.4 Dialogues
    • 9.5 Reading
    • 9.6 Situational Performance
  • 10 Unit 8  Arrival
    • 10.1 Task List
    • 10.2 Warming-up
    • 10.3 Announcements
    • 10.4 Dialogues
    • 10.5 Reading
    • 10.6 Situational Performance
  • 11 Unit 9 Shopping in Railway Station
    • 11.1 Task List
    • 11.2 Warming-up
    • 11.3 Announcements
    • 11.4 Dialogues
    • 11.5 Reading
    • 11.6 Situational Performance
  • 12 Unit 10 Technical Training
    • 12.1 Conversations at the Railway Station
    • 12.2 Conversations on the Carriage
    • 12.3 Announcements
    • 12.4 Situational Performance
  • 13 Appendix
    • 13.1 Appendix 1 Station Broadcasting
    • 13.2 Appendix 2 Train Broadcasting
    • 13.3 Appendix 3 Station Service Markers
    • 13.4 Appendix 4 Train Service Markers
Appendix 1 Station Broadcasting
  • 1 售票广播
  • 2 进站安检广播
  • 3 验证口广播
  • 4 候车广播
  • 5 检票广播
  • 6 站台广播
  • 7 出站广播
  • 8 中转换乘广播

一、售票广播

1. Please note that for faster service，you may use counter 21. Thank you. 

各位旅客：现在 21 号窗口排队旅客较少，请需要购票的旅客到 21 窗口购票。

2. Ladies and gentlemen: Due to a technical problem, UnionPay cards cannot be used. Please use the ATMs if needed. 

各位旅客：由于技术设备故障，今天本站所有窗口都无法支持银联卡购票。请旅客从自动取款机上取款。

3. Ladies and gentlemen: Ticketing may be temporarily interrupted due to staff changing shifts. Please wait. We will serve you as soon as possible. 

各位旅客：现在是售票处交接班时间，交接班时间请您稍候片刻，我们将尽快为您服务。

4. Ladies and gentlemen: Counter 10 will be closed shortly. Please choose other counters. 

各位旅客：10 号窗口即将暂停营业，请旅客选择其他窗口。

5. An announcement for passengers buying tickets. 

排队购买车票的旅客，请您注意听广播。

6. There are no ticket counters at the South Ticket Office. For counters, please go to the North Ticket Office. 

南售票处没有售票窗口，需要在窗口购票的旅客请到北售票处。

7. This is an ID Office counter. Ticketing is not available here. 

本窗口是公安制证窗口，不办理票务。