Part four  Language at work

Task 1  Phrase Match

You are required to find out the items equivalent tothose given in Chinese in the table below.

A  creating idea                     B  emotional self-control 

C  behavioral intention          D  motivationcolleagues 

E  presenting information      F  emotional dissonance

G  conflict management        H  teamwork and collaboration

I  meeting deadlines              J  solving problem

K  achieving objectives         M showing initiative 

Task 2 Put the letters in bracketsin the right order to find words that match these definitions.

1. to suggest an idea: put forward  (URPFOTWRDA)

2.general agreementbetween people:      (OENSCSNUS)
      3.choice or alternatives:      (PIOSOTN)
      4.assess/judge :         (EVELAUAT)
      5.an argument or open conflict:           (AOTONROFNCNTI)
      6. give/agree to something to get something:         (OOMCPRIESM)

Task 3 Do you know the three words ? Please match the words with their explanation

1.Identify a personal experience around each of the following strong emotions:

– Anger, frustration, rage, hostility.

– Sense of loss, depression, helplessness, unhappiness, or disappointment.

– Pride in an achievement, giddy excitement, joy, supreme satisfaction.

2. Reflect on how feeling each of these strong emotions affected you, either 

   positively or negatively. 

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

Task 4 Fill in the blanks with the correct word or expression from the list below.

well-groomed /  mature  / reliable /  strengths /  motivated  /  neat  / flexible/                creative /  punctual / thorough  / energetic /organized                                     / patient/cooperative/ resourceful  / accurate

1. A person who can adapt to change easily is___________________________.

2. Mary is a very ____________________ person. I can always depend on her.

3. Artists and musicians are usually very _________________ people.

4. It is important for an accountant to be ____________________ in his/herwork.

5. You don’t have to be very _________________________ if you work onconstruction.           It is different if you are working with the public.

6. He is rarely on time. He is not a very _____________________ person.

7. An ________________________ person plans things carefully and keeps things in                order.

8. A __________________________ student likes to learn and doesn’t have tobe pushed          to do it.

9. She is a very _____________________ worker. She completes everythingand pays              attention to every detail.

10. He is not very __________________. He doesn’t work well with hisco-workers.

11. His desk is never ___________________. He can never find anything onit.

12. She is a very _______________________ cook. If she doesn’t have one ofthe                      ingredients, she just substitutes something else.

13. He hates waiting in lines. He is not a very _________________ person.

14. He is a very _______________ person. He can work long hours and nevergets tired.

15. Even though he is still a teenager, he is very __________________ andresponsible.

16. When an interviewer asks you about your __________________, he wantsto know             about your good qualities.

Task 5  Which words arethe best describes the way you see yourself? Tick √ from 1-3  

Task 5  Translation

1        一个身心健康的工作团队能在各方面会让整个公司健康运行

2        一个善于支持和理解员工的老板，会减少员工患高血压和与压力相关疾病的机会。

3        摊上个坏老板可能会对你的心脏不利

4  研究团队发现对老板抱有敬重态度的工人身心比较健康，很少有心脏问题发生。

             Part Five Classroom Activities 

Activity One

Circle behaviors you think are inappropriate for the workplace.

1. Arriving to work 15minutes late.(  )

2. Bringing a doctor’s note to work after you have called in sick(  ).

3.  Offering to help your coworker with a project.(  )

4. Instant messaging your friends when you don’t have any work to do(  ).

5. Complaining to yourcoworkers about your boss.(  )

6. Asking your boss if youcan talk to them about a problem you’re having in the office.(  )

7. Calling in sick because you were up late the night before.(  )

8. Telling your coworker you can’t help them because it’snot part of your job.(  )

9.  Waiting until your lunch break to talk to your coworker about your plans for the weekend.(  )

10. Asking your boss if you can help with anything when you have finished your work.(  )

Activity  two   Emotion Testing

 Please choose one answer you think is reasonable and then compare your answer with your partner.

1        Do you like being with and meeting newpeople?

                A   Yes            B   No 

2        How many friends do you have?

               A  A few close friends        B Many friends and acquaintances

3   Which is more interesting toyou?
               A  Knowing how people think       B Knowing how people feel

4      Whichis more productive for you?

          A Play now / work later            B Worknow / play later

5     Which slogan better captures your point ofview?

         A He who hesitates is lost.         B Lookbefore you leap.

6  At a party, you _________
              A  talk as much as you listen.        B listen more than you talk.

7      Doyou remember what you had for dinner yesterday?

               A  Yes                         B    No

8     Which statement are you more likely tomake?

              A  If I enjoy a particular activity, I'llengage in it frequently enough to do it well.
              B  Once an activity is familiar to me, I want to change it or try something new.

9     Do you usually take things personally?

              A   Yes                          B   No

10  Which statement characterizes your generalapproach to life?

               A   Just do it                         B Check out thealternatives

11  When you disagree with people ___________
               A  it is difficult for you to tell them.          B you like to speak out.

12   Whichsport do you prefer to do when you need some exercise?

               A  Swimming or jogging                    B Basketball or tennis

13  When you are on vacation, you are morelikely to _________

              A  forget about your everyday routine andconcentrate on having fun.

              B  think about things you need to prepare forwhen the vacation is over.

14  Which is more important to you?

              A  Competence                    B   Relationships

15  Do you often wait until a deadline is near before focusing on completing atask?
               A  Yes                          B  No 

Activity three  

How to develop good communication skills? Do you think the following statements are true or false?

• Maintaineye contact.                                                          T □  F □

• Bodylanguage, gestures and facial expressions are more important than the words                   youuse                                                                              T □   F □

•Be receptiveto what others say                                             T □  F □

• Don’t sentmixed messages                                                  T □  F □

•Be positive                                                                          T □   F □

• Goodcommunication cannot be taught                                  T □  F □

• Being agood listener is more important than being a fluent speaker  T □   F □

• Don’t to beaware of what your body is saying just use your words  T □   F □

• Know what communication really is not important                          T □   F □

• Have courageto say what you think                                               T □  F □