Part four Language at work
Task 1 This chart shows the number of days the employees were late for worklast month. Complete the sentences about the employees" ATTENDENCE" , using the words in the box.

| sometimes / never / rarely / always / usually / often |
1 Ma is _________late for work.
2 Xu is _________late for work.
3 Zoran is _______late for work.
4 Ruth is ________late for work.
5 Randa is________late for work.
6 Lu is _________ late for work.
Task 2 Choosethe correct answer from the words in italics.
1.The colour isn’t exactly / very what I had in mind.
2.That’s totally out of the question.It’s fairly / quite impossible.
3.Sorry,I’m really / exactlytired.Canwe stop there?
4.That’s fairly / quiet a good idea.Shall we see what the others think?
5.The negotiations went fairly / extremely well.Wedidn’t get everything we wanted, but neither did they .I still think we might get what we want in the end.
6.This new software is pretty / not very easy to use.Ilearnt all the basic functions in less than an hour.
7.We’re all not exactly / extremely happy with yourperformance this year,so I see no need for you to make any changes.
8.She’s a very / pretty effective manager who deservesthe huge salary she receives.
Task 3.Complete these minutes of a meeting with words andphrases from the list.
Majority put forward backing carry out
hierachy Brainstorming
All leves of the firm’s<1> hierarchywere represented at the meeting.
The meeting bagan with a <2> session in small groups,afterwhich a spokesperson from each group<3> its three main proposals.Alively discussion followed,in which a large<4> supported a “first come,firstserved” approach to parking.A proposal to have a new self-service canteen wasless popular and only received the<5> of a third of those present.Itwas agreed that senior management would decide whether to<6> these decisions at their nextmeeting.
Task 4. Match 1-8 to a-h to complete the sentences.
1. He’ll do anything toavoid… a. a consensus at today’smeeting.
2. It’s important to reach… b. Ideas and presenting clearsummaries.
3. It’s time for us to makeup… c. a concession withoutgetting something in return
4. Have you made… d. a compromise, whichpleased nobody.
5. Don’t bother expressing… e. a decision about myholiday request, Paula?
6. Rule one is never to make… f. a confrontation. He hates arguments.
7. They finally reached… g. our minds about whichsystem to adopt.
8. She is very good atevaluating… h. an opinion. He justexpects you to agree.
Task five: The following are some wordsabout effective work. After reading it, you are required to find the Chineseequivalents in the table below.
A Collective Action B Competitor Analysis
C Corporate Restructuring D Gain Sharing
E Employee Involvement F Hostile Takeover
G Human Resource Management H Joint Venture
I Psychological Support J Performance-related Pay
K Pay Secrecy L Cross Training
M Holding Company N Corporate Culture
O Board of Directors P Background Checking
Example: (N) 企业文化(H)合资企业
| 1. ( ) 跨部门培训 ()集体行动 2. ( ) 员工参与 ()董事会 3. ( ) 业绩工资 ()对手分析 4. ( ) 控股公司 ()盈利分享 5. ( ) 人力资源管理 ()公司重组 |
Task six Match the words and phraeses below to the pictures on Team Building.
zero in on challenge enhance resolve conflict effective
accomplish team building interfere

Task Eight: Put thefollowing sentences into English.
1. 要想工作高效,日程安排必不可少。
2. 一次性涉及太多的任务往往容易导致犯错,甚至造成无法挽救的损失。
3. 重要的是提前一周预测你需要完成的任务。
4. 适度休息也有助于你提高工作效率。
5. 要求承担更多责任不失为一种引起关注的一种方法。
Part five Classroom Activities
Activity one
In workplace ,poor communicating would affect result of cooperation.
1 Please tick a √to the poor communications by level 1-3.
| Poor Communications | 1 | 2 | 3 |
| Time may be lost as instructions may be misunderstood and jobs may have to be repeated | |||
| Frustration may develop, as people are not sure of what to do or how to do a task | |||
| Product may be wasted if it is not handled correctly | |||
| People may feel left out if communication is not open and effective | |||
| Messages may be misinterpreted or misunderstood causing bad feelings | |||
| People’s safety may be at risk. |
2 . How could these situations be avoided? Please choose two options to tell your opinions.
____________________________________________
____________________________________________
Activity two Communication Activity - Pair work
Student A
You are to help your partner draw the following illustration by telling him or her what to draw and where to draw it. You cannot look at your partner's paper.

Student B
Your partner has an illustration and he/she will you how to draw it. You are allowed to ask him/her questions, but you mustn’t look at your partner's drawing.
Activiy three Building and keeping a good team.

. What do you think about the terms below to state traditional work group and teams .Please match the numbers with the column A and B
| A Traditional Work Group | B Teams |
1 The leader is facilitator andcoach 2 Goals conducts meeting
3 Leader assigns work 4 Leader conducts meeting
5 Goals set by team members 6 Leaders dominates and controls theteam
7 Team plans work assignments 8 Meeting are participativediscussion
9 Information is shared 10 Information is often hoarded byworkers
Activity four
What do you think are the most common ‘modes of communication’ used by
the following people? For example memos, faxes, face to face, telephone and
e-mail.

Activity five
Use the chart below to identify the people you communicate with on a daily life ( you family and school) - Write their names andrelationship with you .

Show a class mate your diagram and tell yourclassmates about:
a) a situation where communication with one of the peopleyou wrote above has been good. Explain why?
b) a situation where communications with one of these hasbeen poor. Explain why.
Discuss with each other what were the key factors that contributed to the good and bad communication. Then report to the class.
Activity six
Two visitors are coming to speak ata conference in your nears city.you have to look after both of them.Use the information below to create a plan for their visit. Decide whatwill happen(and when ) from the time you pick them up from the up from the airport.


