Business Letter (2)

下面共有10套商务信函的练习，是以A级英语测试同学准备的，所以同学们要多练才行哦！

E-mail Writing Practice 

Business writing basics – Worksheet  

 These activities review good business writing concepts for letters or emails. 

  1   A    Complete this tip list with the words or phrases from the box. 

      reader  /   polite   /   simple / points /      brief / complicated / direct    

Organizing your letter or email 

 * Decide on the important .....................1 to write in your message. 

 * Keep letters and emails .......................2                          

→ 1 page for letters              

→ 2-4 short lines or paragraphs for emails 

 * Be .................3, yet use simple and ................4 words. 

 * Don’t write long, ....................5 sentences. 

 * Write for the .......................6, not for yourself. 

 B   For each word group write a similar word from 1A. 

  1. concise............. . short.....................  2. friendly............... courteous.............. 

 3. difficult............... complex................  4. ideas.................. items..................... 

2 Look at the following parts of a letter or email.  Arrange them in a logical order. 

  The structure of a letter or email 

 .......... Reason for writing  

.......... Taking action  

.......... Concluding  

.......... Opening greeting  

.......... Connecting with the reader  

.........  Closing greeting  

.......... Giving good/bad news; requests; agreeing to requests 

 3 A From exercise 2, label the language examples with the correct heading. 

B  From exercise 3A, complete the following about writing a letter or email. 

1 There are two styles of writing in business:  formal and informal.  Which phrases in 3A are informal? _________________________________________________________________________ 

 2 3 differences in formal and informal styles are: ____________________________________    

4  A Match the opening and closing greetings. 

 a Dear Sirs    1 Take care   Dear Sir or Madam    Best wishes   Ladies and Gentlemen    All the best      b Hi Susan    2 Yours faithfully   Dear Robert and Mary    Sincerely (yours) 

 c Dear Mrs Jones    3 (Best/Kind) Regards   Dear Mr Smith     Sincerely 

 B Finish the sentences about the greetings in 4A. 

1 When you don’t know the name of the person, use ___________ for an opening and ___________ for a closing greeting. 

2 _________is suitable to write when you know the person by the first name. 

3 If you’ve just met the customer, then it’s appropriate to open with _____________ and close with _______________. 

5  Business Letter / Reply 

1. You have received an email from a new keypal. She has made eight mistakes in English. Can you find the mistakes? Look at Module 12 for help.

    Read the email and underline the mistakes.

Hi,

My name’s Renata. I am from Goiania in Brazil. I am 18 years old and have just entered University. I want be a journalist.

As my course has only started, it is very easy. I go to lessons during the day and go to out almost every evening. My parents wished I would look at children to have some pocket money. But I know they can support me so I am not really interested.

I live in the capital of my state. It is a very big and modern city. It is also very busy. So we always go away for the weekend. We visit all the small towns near the capital. We never stay on bed instead we go to a lot  of parties.

We have got a different plan for Christmas. My friends and I would like to go Peru. We are going to visit Macchu Picchu. It is going be a cultural trip. However, we are not going to exhibitions or concerts. We are going to learn about the ancient civilisation which used to live there. Hopefully, we are going to go way for a whole month!

I am so excited about this trip that I am reading at a book about it.

What are you doing for Christmas? Are you going to have party?

Please write soon telling me all about you.

2. Can you correct the mistakes?

1. ______________________________________________________________________

2. _____________________________________________________________________

 3. _____________________________________________________________________

 4. _____________________________________________________________________

 5. _____________________________________________________________________

 6. _____________________________________________________________________

7. ______________________________________________________________________

 8. ______________________________________________________________________

3. Write a reply to your new keypal.

_________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ 

6. You have received an email from a new keypal. She has made eight mistakes in English. Can you find the mistakes? Look at module 12 for help. Read the email and underline the mistakes.

Hi,

My name’s Renata. I am from Goiania in Brazil. I am 18 years old and have just entered University. I want be a journalist.

As my course has only started, it is very easy. I go to lessons during the day and go to out almost every evening. My parents wished I would look at children to have some pocket money. But I know they can support me so I am not really interested.

I live in the capital of my state. It is a very big and modern city. It is also very busy. So we always go away for the weekend. We visit all the small towns near the capital. We never stay on bed instead we go to a lot  of parties.

We have got a different plan for Christmas. My friends and I would like to go Peru. We are going to visit Macchu Picchu. It is going be a cultural trip. However, we are not going to exhibitions or concerts. We are going to learn about the ancient civilisation which used to live there. Hopefully, we are going to go way for a whole month!

I am so excited about this trip that I am reading at a book about it.

What are you doing for Christmas? Are you going to have party?

Please write soon telling me all about you.

7. Can you correct the mistakes?

1. want be  - want to be 

2. go to out - go out 

3. look at children - look after children 

4. stay on bed - stay in bed

5. reading at a book - reading a book 

6. going be - going to be 

7. go way - go away 

8. have party - have a party

8. Write a reply to your new keypal.

Ask your students to use at least five of the items that they have corrected .