课程门户-章节详情

国际商务函电

邓来英、周彬

1 Fundamental of Business Communication
- 1.1 Parts of a business letter
- 1.2 Princinples of business writing
- 1.3 Other commonly used methods of communication
- 1.4 Translation of the text and keys to the exercise
2 Establishing Business Relations
- 2.1 Business Knowledge
- 2.2 Case Study
- 2.3 Skill training
- 2.4 Role play (sample)
- 2.5 Typical sentences
- 2.6 Translation of the text and keys to the exercise
3 Business Negotiations
- 3.1 Enquiry
  - 3.1.1 Business knowledge
  - 3.1.2 Case study
  - 3.1.3 Skill training
  - 3.1.4 Typical sentences
  - 3.1.5 How to complete pair work through wechat
- 3.2 Offer
  - 3.2.1 Business knowledge
  - 3.2.2 Case study
  - 3.2.3 Skill training
  - 3.2.4 Typical sentences
- 3.3 Counter offer
  - 3.3.1 Business knowledge
  - 3.3.2 Case study
  - 3.3.3 Skill training
  - 3.3.4 Typical sentences
- 3.4 Translation of the text and keys to the exercise
4 Sending Samples
- 4.1 Business knowledge
- 4.2 Case study
- 4.3 Skill training
- 4.4 Typical sentences
- 4.5 Translation of the text and keys to the exercise
5 Signing a Contract
- 5.1 Business knowledge
- 5.2 Case study
- 5.3 Skill training
- 5.4 Typical sentences
- 5.5 Translation of the text and keys to the exercise
- 5.6 Sample vedios for group work
6 Terms of Payment
- 6.1 Business knowledge
- 6.2 Case study
- 6.3 Skill training
- 6.4 Typical sentences
- 6.5 Translation of the text and keys to the exercise
7 Packing
- 7.1 Business knowledge
- 7.2 Case study
- 7.3 Skill training
- 7.4 Typical sentences
- 7.5 Translation of the text and keys to the exercise
8 Insurance
- 8.1 Business knowledge
- 8.2 Case study
- 8.3 Skill training
- 8.4 Typical sentences
- 8.5 Translation of the text and keys to the exercise
9 Shipment
- 9.1 Business knowledge
- 9.2 Case study
- 9.3 Skill training
- 9.4 Typical sentences
- 9.5 Translation of the text and keys to the exercise
10 Complaints and Claims
- 10.1 Complaints
- 10.2 Claims
- 10.3 Adjustment
- 10.4 Translation of the text and keys to the exercise
11 Supplementary Knowledge
- 11.1 Skills on the translation of Business Cmmunication
  - 11.1.1 How to translate "请"
  - 11.1.2 How to translate numbers and dates
- 11.2 Tactics on Business Negotiation
  - 11.2.1 Tactis 1
  - 11.2.2 Tactics 2
- 11.3 Business Etiquettes
  - 11.3.1 Exhibition Etiquettes
  - 11.3.2 Business Dressing
12 Final exams
- 12.1 Sections to be tested
- 12.2 The Make up Exam