Task 1
Setting: At China Eastern Airline Information Desk Shanghai Hongqiao Airport
P: Would you please tell me if Mr. Wang Qiang is arriving on your flight from Madried today?
C: I'll be glad to check that for you. 1__________________________________?
P: W-A-N-G Q-I A-N-G
C: 2___________________________________.
...
C: I show a Wang Qiang on the 3_______________________ for MU552, which will arrive in Shanghai at 4_________________________________________ this afternoon.
P: Flight MU552 and it gets in at 4:35 p.m. Thank you.
C: 5________________________________________.
Task 2

P is asking about his business partner Mary Smith's flight information. Mary Smith is from New York to Shanghai. C is checking for P.
