
18. Paging for Claiming Baggage
China Eastern Airlines paging Mr. Jackson arriving on Flight MU584 from Los Angeles. Will Mr. Jackson please come to the information counter in the baggage claim area. Thank you.
通知认领行李广播
乘坐东航MU584次航班来自洛杉矶的杰克逊先生请注意,请您听到中国东方航空公司的广播后,到行李问询处去,谢谢!
Task Read the dialogues and role-play with your partner.

Dialogue-Managing the Crowds(1) 疏导人群 (P52)
P: Excuse me. Could you please tell me which line is for Hong Kong? I'm flying on CA925.
C: Anyone is ok. But there are fewer passengers in Line One.
P: Oh, thanks.
Dialogue-Managing the Crowds(2) 疏导人群 (P52)
P: Listen! It's time for us to board the flight. Let's hurry up.
C: Don't be in such a hurry. Are you going to take flight CZ 369?
P: Yes, we are.
C: This way please. You have to go through the security check first.
P: Oh, I see. Thanks.

Dialogue - Checking the Pass (1) 通行检查 (P53)
C: Good morning, sir. Please show me your ticket, boarding card and passport.
P: Here you are.
C: What is your destination?
P: I’m going to Hong Kong.
C: OK. You can pass the gate with your luggage, please.
P: Thanks a lot. Bye.
C: Bye. Wish you a pleasant journey.
Dialogue - Checking the Pass (2) 通行检查 (P53)
C: Please show me your ticket, boarding card and passport.
P: Boarding card?
C: Oh, you haven't got a boarding card yet? Sorry, you need to check in first.
P: Where can I do that?
C: Over there. Do you see that indicator board? Just under that.
P: Oh, thanks.
C: You are welcome. Please go there with your luggage, check in and get a boarding card.

Task 1 Listen to the key words and expressions on P55.
1. lighter n. 打火机
2. potter's knife 陶瓷刀
3. turn around 转过身
4. platform n. 平台
5. within one month 在一个月之内
6. buzz v. 嗡嗡作声
Task 2 Listen to the dialogues and answer the questions. (P55)

Dialogue-Checking with hand detector 用手提检测仪检查(1) (P55)
Questions:
1. What happened in the dialogues?
2. How did the agent solve the problem?
3. What have you learnt from these dialogues?
Checking with hand detector 用手提检测仪检查(1)
One passenger is going through the gate of security check. As the bell buzzes, the agent has to stop him.
C: Excuse me, but do you still have any metal objects on you?
P: No. Nothing else.
C: Please stand here, on the platform... What's that?
P: Oh, I'm sorry. I just forgot this bunch of keys.
C: Please turn around...What's that in your hip pocket?
P: Oh, it's my lighter.
C: Could you take it out? That's all. You can leave now. Don't forget your luggage. Have a good journey.

Questions:
1. What happened in the dialogues?
2. How did the agent solve the problem?
3. What have you learnt from these dialogues?
Checking with Hand Detector 用手提检测仪检查(2)
C: Hello, sir. Please stand on the platform.
P: OK.
C: Oh, what's that?
P: A potter's knife.
C: Oh, let me see. What a sharp knife! According to the regulations in our country, this kind of knife is not permitted on the aircraft.
P: Really? I didn't know anything about it. But what can I do now?
C: You can leave it with us for safe keeping for no more than a month, or abandon it.
P: Then, please keep it for me till the next time I come here.
C: Well, I need yor passport to write the receipt. Please sign your name here.
P: Thank you.
C: You're welcome. Just don't forget to come back within a month.
P: OK. Bye.
Questions:
1. What happened in the dialogues?
2. How did the agent solve the problem?
3. What have you learnt from these dialogues?
Task 3 Practice the dialogues with your partner. (P175)

Task 1 Read the statements below and get familiar with the formalities of security check. (P53)
“Ladies and gentlemen, please form a line and go through the gate one by one.”
“Excuse me, but you are not allowed to pass through the gate at the same time. Please do it one by one.
“Please take off your shoes and put them in this basket before going through the gate, thanks.”
“Please put your lighter, cigarettes, mobile, calculators and keys on the tray.”
“Don't worry! The mat has been disinfected.”
“Please go through that detection gate, and the staff may give you a personal search.”
“Please put your carry-on baggage on that belt, which will take it into the electronic metal detector to have a check.”
“Security check is for the safety of the aircraft and all passengers. This is a common practice all over the world. All airlines, both domestic and international, require security check, including personal search.”
“Please just put your check baggage, and your carry-on baggage will be checked later.”
Task 2 Translate the statements into Chinese. (P53)
Task 3 Make up dialogues according to the following situations given.(P54)
(1). Mr. Illman is going to New York didn't check in and get a boarding card.
(2). Mrs. Wright is worried about the mat; she won't take off her shoes because she thinks the mat is very dirty.
Task 4 Translate the following sentences into Chinese. (P56)
1. Please switch on your digital camera. Thank you very much.
2. Sir, please open the bottle of mineral water and drink it, would you?
3. The work of security screening adheres to the principle of safety first, strict screening, civilized performance and courteous service.
keys:
1. 请打开您的数码相机,谢谢。
2. 先生,请您打开这瓶矿泉水并且喝一口,可以吗?
3. 安检工作要严格遵守高效检查、文明操作及礼貌服务的原则。

Further Reading 2 (P64)
New EU Aviation Security Regulations
New EU Aviation Security Regulations took effect on 6th November, 2006. From the 6th November only containers of 100mls or less of liquids, gels, pastes, lotions and cosmetics may be brought through the passenger security screening points at all EU airports. In addition, these items MUST be presented at the passenger security screening point in a transparent re-sealable bag of no more than one litre capacity, 20 cm*20 cm.
The new rules apply to liquids such as water and other beverages, aerosol cans and toiletries such as toothpaste, shaving cream, hair gel, lip-gloss and creams. There are two exceptions to the rules--baby food and medicines needed during the flight.
Exempt items must also be placed in a separate transparent re-sealable bags and presented separately at the passenger security screening area.
So, from the 6th November the following rules apply to liquids in hand luggage:
1. Passengers can only take liquids, gels, pastes, lotions and cosmetics in containers of no more than 100 millilitres in size through the passenger security point at all EU airports.
2. These containers must be carred in a transparent, re-sealable plastic bag and presented separately to the security screening officers.
3. There is a limit of one transparent plastic bag per person.
4. The volume of the transparent plastic bag may not be greater than one litre, 20 cm*20 cm.
5. The transparent plastic bag must be re-sealable.
When passing through the passenger security point, a passenger must place the re-sealable bag containing liquids, and other substances covered by the regulations, separately, in
the tray for X-ray screening.
If a passenger must carry some liquids or other substances covered by the regulations in his hand luggage, he needs to pack them in the required transparent, re-sealable bag BEFORE
HE SETS OUT ON HIS JOURNEY. These bags are available at most local supermarkets, However, during the introductory period, transparent plastic bags will be available at the airport.