
机场地面广播词
15. Paging Departure
Air China paging passenger Fields departing on Flight CA981 to New York. Will passenger Fields please come to the Air China counter. Thank you!
通知旅客登机广播
乘坐CA981次航班飞往纽约的旅客菲尔兹先生请注意,请您听到中国国际航空公司广播后,去国航柜台办理登机。谢谢!

Discussion (P43)
You notice that your passenger is carrying a set of delicate glassware. What kind of advice will you give him? Do you think that your airline will be responsible for the damage?


1. cloisonne 景泰蓝
2. delicate 易碎的
3. handle 对待;处理
4. sticker 标签
5. treat 对待;处理
6.cardboard case纸箱子
7. remind 提醒
8. strict 严格的
9. seal 密封
10. redo 重做
11. for the sake of 出于……的原因

Dialogue- Fragile Baggage(1) 易碎行李 (P44)
C: Sir, may I know what's inside the case?
P: Some cloisonne. This is very delicate. You'd better handle with care.
C: Certainly, we will respect and take care of your bag properly and I'll place a fragile sticker on the bag.
P: What for?
C: Sir, I'm making your bag "fragile" to ensure the baggage handlers treat it with care.
P: Thank you.
Task Listen to the part of the clerk /the passenger and try to imitate. (P44)
Dialogue-Fragile Baggage (2) 易碎行李 (P44)
P: Afternoon, Miss. I want to check in this cardboard case to Sydney.
C: No problem. What's inside, may I ask?
P: A tea set. It's very delicate. Would you please remind your baggage handler to ship it carefully?
C: Certainly. But your case requires strict packing. I notice that you didn't seal your case properly. Please repack and make sure that it's safe enough to be shipped.
P: OK. I'll redo it for the sake of safety.
C: Then I'll place a fragile sticker on the case to remind the baggage handlers to treat it with care.
P: Thank you for your consideration.
Task Listen to the part of the clerk/passenger and try to imitate. (P44)

1. strap 带子
2. improperly 不适当地
3. pack 包装
4. damage 损坏
5. breakage 破损
6. Limited Release Tag 免除责任行李牌
Dialogue - Baggage with limited liability 有限责任(P45)
C: Mr. Li, do you notice that the strap is broken?
P: Oh yes, I didn't notice that.
C: I'm afraid this box is considered improperly packed for carriage. We will handle it with care, but Air China cannot be responsible for damage or breakage.
P: I'm sorry but I have no time to repack.
C: Please complete a Limited Release Tag and we'll ship the box.
P: Okay.
...
P: Here is the tag.
...
C: Would you sign here to verify that I've explained this to you?
P: Okay. Here you are.
C: Thank you.
Task Listen to the part of the clerk and try to imitate.(P45)
Task 2 Listen to the part of the passenger and try to put them into Chinese.(P45)

Dialogue-Acceptance of Excess Baggage (P45)
C: Mr. Wang, you have more than 5 pieces of excess baggage.
P: Yes, I'm going to emigrate to the United Kingdom.
C: I'm afraid the flight is very full today and we are unable to carry so much passenger baggage.
P: Well, all my baggage has to go with me because inside these boxes are our clothing and daily necessities. We need them right after we arrive in London.
C: Let me check with cargo section to see if they have space available.
...
(Space is available)√
C: Mr. Wang, I'm happy to tell you we do have space for boxes. For your future flights with Air China, you can reserve space by calling our reservation office.
P: I will. Thank you.
...
(Space is not available) ×
C: Mr. Wang, I'm sorry to tell you that today flight is full and we cannot accept all of your baggage. Would you be able to reduce your check-in baggage? If not, you can reschedule your trip for the coming Saturday's flight.
Task 1 Listen to the part of the clerk and try to imitate. (P45)
Task 2 Practice the dialogue with your partner carefully. (P45)

Dialogue-Pooled baggage 合并计算行李 (P46)
C: Mr.Liu, the allowance is 20 kilos for each passenger. Your baggage is 5 kilos overweight. Mr. Zhang's baggage weighs 12 kilos. He is well inside the limit. Are you from the same company traveling together for the entire journey?
P: Yea, Mr. Zhang and I are from Peking University and we are going together to the United States for an academic conference.
C: I see. I will pool (共有、共享、联营) your baggage and save you the excess baggage charge.
Task Listen to the part of the clerk and try to imitate it. (P46)

Task 2 Read the passage in the“Information Bank” (P46)
When two or more passengers traveling as one party to a common destination point or point of stopover via the same flight, present themselves and their baggage for traveling at the same time and place, they will be permitted a total free baggage allowance equal to the combination of their individual free baggage allowance. Baggage in excess of the combined maximum allowance will be subject to the excess baggage charge.
Task 3 Read the above dialogue carefully and make up a similar one according to the given situation. (P46)
A and B are traveling together to San Francisco after the Olympic Games. A's baggage is 5 kilos overweight. The clerk at the check-in counter wants him to pay a charge. But he says his friend, B's baggage weighs 15 kilos and the clerk can pool their baggage and save them the excess baggage charge. The clerk accepts his suggestion.