let's watch a video to review butler service and learn some knowledge about laundry service洗衣服务

Unit Six Laundry service 

Listening and Speaking Skills

Directions: Listen to the followingsentences and read after the recording.

1. Excuse me. Have you any laundry?

2. If you have some, please just leave the laundry bag behind the bathroom door.

3. Please tell us or notify us in the list whether you need your clothes ironed, washed, dry-cleaned or mended and also what time you want to get them back.

4. What if there is any laundry damage?

5. We do not have the necessary facilities and we can't afford to take responsibility for any damage.

6. Please do not use bleach (detergent).

7. But would you like express service or same-day?

8. We can only do simple mending.

9. There is an extra charge of 50% for quick service.

10. Your clothes are ready, will you pleasesee if they are all right?

补充单词：

laundry：要换洗的衣物

iron:熨烫

dry-clean：干洗

mend:修补

bleach 漂白剂

detergent洗涤剂

express service / quick service快洗服务

same-day:当日洗烫服务

II. Warm-up Activity

Directions: Listen to the dialogue twice and answer the following two questions.

1. Where does the dialogue take place?

2. What’s the relationship between the two speakers?