We all know there are some people waiting for guests in front of luxury hotels. they are called 礼宾员/门童/行李员/行李生 in Chinese, do you know how to say it in English?

let's watch a video to check it out. 

From the video, we learnt that the word is bellboy, and it can also called bellman, doorman,doorgirl etc. Similar to a hotel, there are also bellmen on a cruise. 

Part three Housekeeping Department

Unit One Bell service 行李服务

I.Listening and Speaking Skills

Directions:Listen to the following sentences and dialogues and read after them.

Useful expressions related with bell services

    1. Is there anything I can do for you?    

    2. How many pieces of luggage do you have?      

    3. Is there anything breakable or valueable in your bag?

    4. Good morning,madam!May I take this bag for you?

    5.May I know you cabin number?

    6.May I show you to the cabin,sir/madam?

    7.Let me lead you to your cabin.

    8.This is your cabin.Your boarding card is the key.

    9.If you need any help,please let us know.

    10.If you need anything,just call 8001,the Reception.They will be happy to help.

    11.I hope you enjoy the cruise.Bye!

单词讲解                                            

luggage: [U] n. 行李。注意这是不可数名词。中文我们可以说“一件行李”，但是英文要说a piece of luggage

Dialogue:

    B=bellman, P=passenger

    B:Good morning!Can I help you,sir?

    P:Yes,I'll go for an overland tour today.And I'll be back after 5 days in Bergen.I'd like to leave this         big suitcase here.

    B:No problem,sir.May I see your boarding card?

    P:Here it is.

    B:Can you please sign both copies of the tag?

    P:All right.

    B:Sir,this is your copy.Please keep well.You need to show it when you claim your luggage.

    P:Ok,thanks.

    B:By the way,is there any breakable or valuable item in the suitcase?

    P:No,just some clothes.

    B:All right.Hope you enjoy the tour.

    P:Thank you.Bye!

    B:Bye-bye!

单词讲解：

    overland tour 陆路旅行

    boarding card 登船卡

    sign 签署；签名

    copy 副本

    claim 索要；索赔

    tag 标签

    claim tag 行李标签

    breakable item 易碎物品

    valuable item 贵重物品·

    enjoy the tour 旅途愉快

II.Warm-up Activity

Directions:Listen to the recording and then write down the words or phrases you have heard.

1.__________________

2.________________

3._________________

4.__________________