目录

  • 1 Chapter 1 An Overview of Business Writing
    • 1.1 Functions of Business Writing
    • 1.2 Six C’s—Criteria and Techniques for Effective Business Writing
  • 2 Chapter 2 Structure and Styles of Business Letters
    • 2.1 Structure of Business Letters
    • 2.2 Styles of Business Letters, Envelope Addressing
  • 3 Chapter 3 Sales-related Inquiries and Replies
    • 3.1 Introduction to Sales-related Inquiries and Replies
    • 3.2 Sample Analysis & Sample Contrast
  • 4 Chapter 4 Order Letters and Confirmation Letters
    • 4.1 Introduction to Order Letters and Confirmation Letters
    • 4.2 Sample Analysis & Sample Contrast
  • 5 Chapter 5 Sales Letters
    • 5.1 Introduction to Sales Letters
    • 5.2 Sample Analysis & Sample Contrast
  • 6 Chapter 6 Invitations and Thank-you Letters
    • 6.1 Introduction to Invitations and Thank-you Letters
    • 6.2 Sample Analysis & Sample Contrast
  • 7 Chapter 7 Letters of Apology and Congratulation
    • 7.1 Introduction to Letters of Apology and Congratulation
    • 7.2 Sample Analysis & Sample Contrast
  • 8 Chapter 8 Complaint Letters
    • 8.1 Introduction to Complaint Letters
    • 8.2 Sample Analysis & Sample Contrast
  • 9 Chapter 9 Notice and Announcement
    • 9.1 Introduction to Notice and Announcement
    • 9.2 Sample Analysis & Sample Contrast
  • 10 Chapter 10 Memos
    • 10.1 Introduction to Memos
    • 10.2 Sample Analysis & Sample Contrast
  • 11 Chapter 11 Minutes
    • 11.1 Introduction to Minutes
    • 11.2 Sample Analysis & Sample Contrast
  • 12 Chapter 12 Job Advertisements
    • 12.1 Introduction to Job Advertisements
    • 12.2 Sample Analysis & Sample Contrast
  • 13 Chapter 13 Resume
    • 13.1 Introduction to Resume
    • 13.2 Sample Analysis & Sample Contrast
  • 14 Chapter 14 Letters of Application
    • 14.1 Introduction to Letters of Application
    • 14.2 Sample Analysis & Sample Contrast
Sample Analysis & Sample Contrast

  

Objectives of Learning Module 5.2

1. Sample Analysis 

2. Sample Contrast 

3. Writing Practice

More samples of  Sales Letters 

Announce a sales contest

Contact customers with inactive accounts for sales purposes

Extend an invitation to attend a trade show, seminar, or conference

Extend Mother's Day or Father's Day greetings and/or announce sales or promotions for these days

Follow up after a sale to thank the customer and offer service

Follow up after a sales appointment or telephone conversation

Follow up after a sales presentation or demonstration

Follow up on a sales interview, presentation, or exhibit

Follow up on a sales offer

Introduce a catalog, brochure, or other sales literature

Introduce a product or service

Introduce gifts to customers and prospective customers

Invite a customer to request a sample product or more information

Invite a prospective customer to a sales appointment, presentation, or demonstration

Motivate a sales force

Offer a discount for early payment on products or services

Promote a product by announcing a special sale or complimentary gift

Resell to long-time customers

Respond to a sales rejection

Respond to an inquiry about products or services

Sell a seminar or conferenceSolicit mail orders for your product

Strengthen relationships with customers

Welcome a new account or an account reactivation

Welcome a new customer or client

Welcome a potential customer or client to the area

Write a sales letterWrite an insurance sales letter

After Class Exercises of Chapter 5

Answer the following questions:

  1. What does AIDA refer to when writing a sales letter?

     

  2. Can you sum up the writing principles of a sales letter?

     

    Write an English business letter according to the given information.

    Suppose you are working in a training company-Delta. Your company offers a training program on

    creating and improving teamwork spirit. Your boss asks you to write to a manager, Mr. Collin, to introduce this training program to him. You should use at least 150 words to write this letter.