机场地面广播词
15. Paging Departure
Air China paging passenger Fields departing on Flight CA981 to New York. Will passenger Fields please come to the Air China counter. Thank you!
通知旅客登机广播
乘坐CA981次航班飞往纽约的旅客菲尔兹先生请注意,请您听到中国国际航空公司广播后,去国航柜台办理登机。谢谢!

Discussion (P43)
You notice that your passenger is carrying a set of delicate glassware. What kind of advice will you give him? Do you think that your airline will be responsible for the damage?


Dialogue - Baggage with limited liability 有限责任(P45)

Task Listen to the part of the clerk and try to imitate.(P45)

Task 2 Listen to the part of the passenger and try to put them into Chinese.(P45)

Dialogue-Acceptance of Excess Baggage (P45)
C: Mr. Wang, you have more than 5 pieces of excess baggage.
P: Yes, I'm going to emigrate to the United Kingdom.
C: I'm afraid the flight is very full today and we are unable to carry so much passenger baggage.
P: Well, all my baggage has to go with me because inside these boxes are our clothing and daily necessities. We need them right after we arrive in London.
C: Let me check with cargo section to see if they have space available.
...
(Space is available)√
C: Mr. Wang, I'm happy to tell you we do have space for boxes. For your future flights with Air China, you can reserve space by calling our reservation office.
P: I will. Thank you.
...
(Space is not available) ×
C: Mr. Wang, I'm sorry to tell you that today flight is full and we cannot accept all of your baggage. Would you be able to reduce your check-in baggage? If not, you can reschedule your trip for the coming Saturday's flight.
Task 1 Listen to the part of the clerk and try to imitate. (P45)


Task 2 Practice the dialogue with your partner carefully. (P45)