市场研究

常亮

目录

  • 1 课程导言
    • 1.1 教学大纲
    • 1.2 为何学习市场研究
  • 2 Introduction to Marketing Research
    • 2.1 Marketing Research is Part of Marketing
    • 2.2 What is Marketing Research?
    • 2.3 What Are the Uses of Marketing Research?
    • 2.4 The Marketing Information System
  • 3 Defining the Problem and Research Objectives
    • 3.1 The Marketing Research Process
    • 3.2 Establish the Need for Marketing Research
    • 3.3 Define the Problem
    • 3.4 A Process for Defining the Problem and Research Objective
    • 3.5 Market Research Proposal
  • 4 Research Design
    • 4.1 Research Design
    • 4.2 Exploratory Research
    • 4.3 Descriptive Research
    • 4.4 Causal Research
    • 4.5 Test Marketing
  • 5 Secondary Data and Packaged Information(自学)
  • 6 Qualitative Research Techniques
    • 6.1 Quantitative, Qualitative, and Pluralistic Research
    • 6.2 Observation Techniques
    • 6.3 Focus Groups
    • 6.4 Other Qualitative Research Techniques
  • 7 Evaluating Survey Data Collection Methods(自学)
  • 8 Designing the Questionnaire
    • 8.1 Basic Question-Response Formats
    • 8.2 Basic Concepts in Measurement
    • 8.3 Types of Measures
    • 8.4 Interval Scales Commonly Used in Marketing Research
    • 8.5 Reliability and Validity of Measurements
    • 8.6 Designing a Questionnaire
    • 8.7 Questionnaire Organization
  • 9 Selecting the Sample
    • 9.1 Basic Concepts in Samples and Sampling
    • 9.2 Probability Versus Nonprobability Sampling Methods
    • 9.3 Developing A Sample Plan
  • 10 Determing the Size of a Sample
    • 10.1 Sample Size Axioms
    • 10.2 The Confidence Interval Method of Determining Sample Size
    • 10.3 The Sample Size Formula
    • 10.4 Other Methods of Sample Size Determination
  • 11 Dealing with Field Work(自学)
  • 12 Using Descriptive Analysis, Performing  Population Estimates, and Testing Hypotheses
    • 12.1 Types of Statistical Analyses
    • 12.2 Descriptive Analysis
    • 12.3 Statistical Inference
  • 13 Implementing Basic Differences Tests
    • 13.1 Differences are Important
    • 13.2 Testing for Significant Differences
    • 13.3 Analysis of Variance
  • 14 Making Use of Associations Tests
    • 14.1 Types of Relationship Between Two Variables
    • 14.2 Test of Relationship Between Two Nominal Variables
    • 14.3 Test of Relationship Between Two Metric Variables
  • 15 Understanding Regression Analysis Basics
    • 15.1 Regression Analysis
    • 15.2 Multiple Regression Analysis
  • 16 The Research Report
Differences are Important


13.1 Differences are Important

13.1. 1Why Differences are Important

Market segmentation (市场细分)is based on differences between groups of consumers.

One commonly used basis for market segmentation is the discovery of differences that are the following:

Statistically significant 统计上显著

Meaningful 有意义

Stable 稳定

Actionable differences 可操作性

13.1.2 Why Differences Are Important
Market Segmentation

Differences must be statistically significant: the differences found in the sample(s) truly exist in the population(s) from which the random samples are drawn.

样本中的差异真实存在于作为随机样本源的总体中。

Differences must be meaningful: one that the marketing manager can potentially use as a basis for marketing decisions.

具有统计上的显著性并不能保证差异是有意义的(统计上的显著性在很大程度上是由样本容量决定的)

Differences should be stable: one that will be in place for the foreseeable future.

Differences must be actionable: the marketer can focus various marketing strategies and tactics, such as product design or advertising, on the market segments to accentuate the differences between segments.

营销人员能够利用不同细分市场之间的差异制定不同营销战略。

营销人员需要根据市场细分的规模和利润率来评估差异的可操作性。