5 准备好了吗？问问您自己这些问题

·有什么机会可为您的市民和更广泛的政府生态系统创建更有吸引力的个性化体验？

·您尚未利用哪些在转化为知识后可帮助您实现主要目标和业务需求的政府内部和公共资源数据？

·对于您的部门以及更广泛的政府生态系统来说，如果在做出缺乏证据的决策或未考虑相关的全套可行选项的情况下采取行动，代价是什么？

·能够发掘隐含在数据中的模式对于您来说有什么益处？这么做对于研究、市民服务等有什么帮助？

·您所在的机构在认知计算方面的专业知识技能差距是什么？如果您能使每一位员工像该领域的前沿专家一样高效，会有什么变化？

作者

Cameron Brooks博士是沃森公共部门解决方案（Watson Public Sector Solutions）的主管。在担任这一职务时，Cameron与世界各地的多家政府机构和教育机构进行合作，帮助他们利用认知计算的革命性能力改进业务。他的联系方式是Camebroo@us.ibm.com。

Patricia MartoneCarrolo是IBM沃森集团全球公共部门的主管。作为IBM沃森高管团队的一员，Patricia负责领导与全球公共部门客户早期合作关系的开发工作。她的联系方式是Carrolo@us.ibm.com。

Sandipan Sarkar博士是IBM商业价值研究院的认知计算行业领导者。他的职业生涯已超过20年，在各种技术领导角色中，他负责制订尖端技术解决方案和思想领导力以应对有趣的业务问题。Sandipan拥有印度贾达普大学的计算机科学与工程博士学位。他的研究兴趣包括计算语言学、信息检索和机器学习。他的联系方式是sandipan.sarkar@in.ibm.com。

Dave Zaharchuk是IBM商业价值研究院的全球公共部门行业领导者。Dave负责为各种相关问题开展的思想领导力研究提供指导。他的联系方式是david.zaharchuk@us.ibm.com。

合作者和致谢

作者对以下同人的贡献表示感谢：IBM全球企业咨询服务部的Neha Tuli、Sujay Nandi和Terence Lutes以及IBM沃森集团的Michael Holmes。

作者还要感谢多位IBM高管对本次研究的支持：他们是IBM沃森集团客户体验总经理Jay Bellissimo以及业务分析和战略全球执行合伙人Shanker Ramamurthy。

相关出版物

Sarkar, Sandipan, and David Zaharchuk. “您的认知计算未来:下一代计算如何改变我们的生活和工作方式——第Ⅰ部分:认知计算的演进”IBM商业价值研究院. 2015年1月。 http://www—935.ibm.com/ services/multime dia/your_cognitive_future.pdf

Sarkar, Sandipan, and David Zaharchuk. “您的认知计算未来:下一代计算如何改变我们的生活和工作方式——第II部分:开启您的认知计算之旅”IBM商业价值研究院。2015年3月. http://www—935. ibm.com/services/multimedia/congnitive_future_ 2.pdf

注释和资料来源

United Nations, Department of Economic and Social Affairs, Population Division（2015）.World Population Prospects: The 2015 Revision, Key Findings and Advance Tables. Working Paper No. ESA/P/WP.241. http://esa.un.org/unpd/wpp/Publications/Files/Key_ Findings_WPP_2015.pdf

Ibid.

World Bank Population Estimates and Projects. Accessed September 23, 2015.http:// datatopics.worldbank.org/hnp/popestimates#

Digital Front Office Survey.IBMInstitute for Business Value. 2013.

Facts and statistics on Terrorism. Statista. 2015. http://www.statista.com/topics/2267/t errorism/

Number of fatalities due to terrorist attacks worldwide between 2006 and 2014. Statista.2015.http://www.statista.com/statistics/202871/number-of-fatalities-by-terrorist-attacks-worldwide/

“Germany raises estimate on refugee arrivals to 800,000 this year.” The Guardian. August 20, 2015.http://www.theguardian.com/world/2015/aug/20/germany-raises-estimate-refugee-arrivals-800000

June 2015 Cyber Attacks Statistics. Hackmaggeddon. July 13, 2015. http://www.hack mageddon.com/2015/07/13/june-2015-cyber-attacks-statistics/

Revenue statistics. OECD.Stat. Accessed September 23, 2015. https://stats.oecd.org/ Index. aspx?DataSetCode=REV

Growth of the global gross domestic product（GDP） from 2010 to 2020（compared to the previous year）. Statista. 2015. http://www.statista.com/statistics/273951/growth-of-the-global-gross-domestic-product-gdp

Dobbs, Richard; Lund, Susan; Woetzel, Jonathan; and Mutafchieva, Mina. “Debt and（not much） deleveraging.” McKinsey Global Institute. February 2015. http://www.mckinsey.Com/insights/economic_studies/debt_and_not_much_deleveraging

“A national sport no more.” The Economist. November 3, 2012. http://www.econom ist.com/news/europe/21565657-greek-tax-dodgers-are-being-outed-national-sport-no-more

GlobalC-suite Study survey.IBMInstitute for Business Value. 2013.

Kellar, Elizabeth. “TheChallenge of Building the Workforce Government Needs.” Governing Magazine. June 8, 2014. http://www.governing.com/columns/smart-mgmt/col-challenge- building-workforce-government-needs.html

Peter Orszag, former Director, U.S. Office of Management and Budget（OMB）, and U.S. House of Representatives BudgetCommitteeChairman. Available at: http://moneyballforgov.com/ app/uploads/2014/10/Featured-Quotes.pdf

Picciano, Bob. “Why big data is the new natural resource.” Forbes. June 30, 2014. http://www. forbes.com/sites/ibm/2014/06/30/why-big-data-is-the-new-natural-resource/

Olavsrud, Thor. “Big Data Problem Plagues Government Agencies”CIO. June 11, 2012. http://www.cio.com/article/2395178/government/big-data-problem-plagues-government-agencies.html

“New Digital Universe Study Reveals Big Data Gap: Less Than 1%of World’s Data is Analyzed; Less Than 20% is Protected.” EMC Press Release. EMC website. December 11, 2012. http://www.emc.com/about/news/press/2012/20121211-01.htm

Sarkar, Sandipan, and David Zaharchuk. “YourCognitive future, How next-gen Computing Changes the way we live and work, Part I: The evolution of Cognitive”IBMInstitute for Business Value. January 2015. http://www-935.ibm.com/services/us/gbs/thoughtleadership/cognitivefu ture/

The University of Texas MD AndersonCase study. “The University of Texas MD AndersonCancerCenter-IBMWatson helps accelerate translation of Cancer-fighting knowledge toCutting edge medical practices.” IBMCorporation, January 2013.“IBM Global Technology Outlook 2014.”IBMResearch. 2014.