第一节　知 识 巩 固

一、小组内两人扮演出口方，两人扮演进口方。模拟去机场接机，帮助在酒店登记入住，陪客人游览当地景点。

机场接机参考句型：

迎接方用语：

1. Excuse me! Are you Mr. Mike?

2. How do you do, Mr. Johnson! I am Tom, the salesman of the ABC Company.

3. How do you do, Tom! Glad to meet you.

4. I came to pick you up to your hotel.

5. How was your trip?

6. Let’s go and check in the hotel.

7. Let me help you with your luggage.

8. Please wait for me here. I am going to the parting lot to drive my car.

客人回答语：

1. Yes, that’s right. I’m Mike from CDE Company.

2. No, you got the wrong person.

3. Thank you. You are very nice.

4. Not very good. I got sick.

5. Yes, but I feel very tired. Because it’s a very long trip.

机场接机

情景1：第一次和客户见面

情景2：和老客户见面

登记入住宾馆

登记入住参考句型：

前台服务员：

1. Good afternoon. Welcome to XX hotel. May I help you?

2. You can just skip that, and I’ll fill it in for you later on.

3. Please sign at the bottom on the right hand side.

4. May I see some identification?

5. How would you like to make payment/settle your bill?

6. In cash/By credit card/By traveler’s check.

客人：

1. Is there any room available now?

2. Does the fee include breakfast?

3. What about the facilities of the hotel?

4. Can I pay in credit card?

5. What is the check out time?

现场模拟介绍当地著名景区

介绍旅游景点句型：

1. It costs RMB 960 per person for the one-day tour.

2. The price includes two standard meals, but not drinks.

3. The cost is included in the entrance fee.

4. Here is the contract prepared by our agency. There are two copies.

5. Please read carefully the travel contract. If there are no problems, please sign your name at the bottom.

6. Next morning the tour bus will pick you up at the hotel and take you to the dock.

7. The tour starts at 10 o’clock sharp and lasts about two hours.

8. Don’t forget your camera as there will be lots of opportunities to take pictures.

9. We will spend half an hour in the eastern part of the garden. You are free to stroll around and take some photos.

10. Before you visit the scenic area, I would like to give you several tips.

11. Please don’t forget the guide’s phone number and you bus’s number.

12. Please follow the instructions of the guide. Take care.

13. Please take our guide’s advice during the trip and follow the schedule.

14. Should you lose your way, stay calm, our guide will soon find you.

15. You can contact our staff in case of emergency.

16. Please don’t venture to climb or have photos taken in dangerous places.

17. Please take good care of your valuables.

二、模拟带客人参观工厂，讲解某种产品。

芜湖市政府举办的秋季出口商品交易会开幕了。布朗先生应邀在黄梅小姐的陪同下参加了交易会，并且特别注意到了纺织品。于是，黄梅小姐带领他来到了开发区生产纺织品的几家工厂，向他详细介绍了棉、毛、丝、针织和化纤等纺织品，并在工厂的展柜看到了各种不同花色和图案的出口样品。主要参观的重点区域是：样品间、生产车间、包装车间、仓库、原料车间。