165.What are the principles of establishing a good relationship between the local guide and the tour leader/national guide?（领队/全陪与地陪合作的要领有哪些？)

★Respect each other’s rights and interests.

★Communicate frequently and establish good cooperative relations.

★If you have different views in handling problems, discuss issues away from the group. Seek common ground.

★If there are confl icts, settle them based on the contract.

★If you fail to iron out disputes and narrow differences, report it to the offi ce and wait for instruction from the agency.

☆尊重对方的权限和利益。

☆主动沟通，建立良好的协作关系。

☆如意见不同时，避免在旅游者前暴露矛盾，积极求同存异。

☆以协议为准，处置双方矛盾。

☆如无法解决争议或消除分歧，报告旅行社等待指示。