160.How to deal with sudden natural disasters such as typhoons, snowstorms or earthquakes?（领队/全陪该如何处理突发的自然灾难，如台风、暴风雪或地震？）

★Report to the offi ce and call the emergency number.

★Take care of tourists and lead them to a safe place as soon as possible.

★Contact Chinese embassy or consulate of the destination country (region).

★Try to arrange the group to return to China as soon as possible.

★Collect evidence for insurance claims.

☆立即向旅行社汇报，并及时拨打目的地国家或地区的救援电话。

☆妥善安排游客并尽快将他们转移到安全的地方。

☆联系目的地国家的中国大使馆或领事馆。

☆积极安排所有游客尽快安全回国。

☆保留好证据，以便进行保险索赔。