154.What will you do if the group has to end the tour ahead of schedule due to certain reasons?（如何处理旅行团因故提前结束行程？）

★If the decision is made in your city, inform the travel company through your office, so they are able to cancel the rest of the trip in time.

★Inform the tour leader and try to get his support.

★Inform some tourists who have high prestige in the group and try to win support of them.

★With the help of these people, inform the group and try to win support of the group.

★Try your best to show people as many highlights as possible in the program within the time limit.

★Follow the instructions of the offi ce and make the tour a good ending.

☆如果提前结束行程的决定是在当地临时做出的，通过地接社及时告知组团社，以便及时取消余下的行程。

☆告知领队，并积极取得领队的支持。

☆告知团队较有威望的团员，并积极取得他们的支持。

☆在上述人员的支持下，告知全团，尽量赢得谅解。

☆在游客逗留的有限时间内，尽量游览完日程中所有的项目。

☆协助做好收尾工作。

【备注】本题的处理原则是“各个击破”，或可幽默理解为“擒贼先擒王”。