1
英语导游服务能力问与答
1.6.2.14 148.How to prevent sunstroke?(如何避免或防止游客中暑?)
148.How to prevent sunstroke?(如何避免或防止游客中暑?)

★During the hot summer, avoid conducting the tour under the scorching sun for a long time.

★When outdoor activities are a must, remind tourists to bring such things as hat, umbrella, sunglass, and some medicine. Always fi nd a place with shade for people to take a short rest and condense the outdoor informationsharing sessions — part of it can be said on the coach before or after the tour.

★Take breaks once in a while, so tourists can rest and replenish liquids.

★Inform tourists that if they need help, don’t hesitate to let you know.

☆在炎热夏季,避免长时间在烈日下活动。

☆如无法避免户外活动,提醒游客带上防暑物品,如草帽、遮阳伞、太阳镜、人丹、十滴水等。尽量多安排游客在阴凉处做短暂逗留并压缩讲解内容,部分景点信息可以事先或事后在车上提供。

☆适时安排途中短暂休息,以方便游客补充饮用水。

☆让游客知道,如需帮助,应及时告知。

【备注】中暑的因素除了气温外,还跟湿度、日照、劳动强度、高温环境下暴露时间、体质强弱、营养状况、水盐供给以及个体健康状况有关。年老、体弱多病、怀孕、肥胖、饥饿也均可能是中暑的原因。