139.A tour guide found he picked up a wrong group when he was helping the tour leader check in at the hotel. What should the tour guide do?（导游在带领团队办理酒店入住手续时才发现接错了团。遇到这种情况该怎么办？）

★Report to the offi ce and ask the offi ce to investigate the case.

★If these two groups belong to the same agency, the tour guides have to make the best of this situation and stay with the wrongly-picked groups.

★If they belong to different agencies, the tour guides should exchange groups as soon as possible.

★Explain to the group and make a sincere apology.

★Keep a record.

☆报告旅行社，请其协助查明具体情况。

☆如果错接发生在本社的两个旅游团之间，两名导游将错就错，将接待计划交换后继续接团。

☆如果错接的旅游团是两家不同旅行社的，尽快交换旅游团。

☆实事求是说明情况并致歉。

☆做好事件记录。