129.What will you do if one tourist wants to skip part of the program?（如有游客想放弃部分景点，导游该如何处理？）

★Kindly suggest the tourist stay with the group.

★If the tourist insists, make sure that the tourist knows what he/she is going to skip, so there are no regrets later.

★Let the tourist know that there are no refunds on any unused portion of the tour, including meals.

★Upon request, recommend some places that he/she might be interested in and possibly wish to explore.

★Remind the tourist to take care of himself/herself when he/she is away from the group.

★Leave him/her your cell phone number in case he/she need assistance.

☆建议游客随团活动。

☆如游客坚持，提醒游客他/她将放弃什么景点，以免后悔。

☆告诉游客，他/她放弃的景点和餐费是不能退款的。

☆应游客要求，向其推荐他/她可能会感兴趣并自行游览的地方。

☆告知游客其离团期间的安全注意事项。

☆将联系方式留给游客，以备不时之需。