116.What kind of service will you provide for a religious group?（如何接待宗教团队？）

★Keep in mind religious policy stipulated in our constitution.

★Try to get basic information about your tourists including their religion, sect and practices before you meet the group.

★Avoid discussing religious matters. Don’t make any comments on religions; never compare different religious beliefs.

★Respect different religions and religious practice. Pay attention to details and offer help for their religious practice when necessary.

★Upon request, share China’s religious policy with them.

☆熟记我国宪法规定的宗教政策。

☆接团前了解游客宗教信仰基本情况，如何种宗教、宗教派别及宗教活动。

☆不与游客讨论宗教事宜。不对任何宗教发表评论，尤其不在游客面前对不同宗教信仰进行比较。

☆尊重游客宗教信仰及习惯。注意服务细节，必要时为游客宗教活动提供方便。

☆如游客要求，可向其介绍中国宗教政策。

【备注】《旅游法》第十条规定：旅游者的人格尊严、民族风俗习惯和宗教信仰应当得到尊重。(According to Article 10 of Tourism Law: The human dignity, national customs and religious beliefs of tourists shall be respected.) 宗教游客导游服务，可总结为“知己知彼，少说多做”。“知己知彼”指了解中国宗教政策及游客的宗教信仰情况；“少说”指少讨论、少评论、少比较，“多做”指多注意服务细节，提供必要方便。