101.What service should the national guide provide when the national guide is to see the group off at the last stop?（末站送团阶段，全陪应做好哪些工作？）

★Double check details of departure a day before the departure day.

★Help with some unsettled issues if there are any.

★Try to do some promotion to win repeat business.

★Make a farewell speech.

★See the group off at the airport.

☆提前一天落实有关送站事宜。

☆协助游客处理出境前的有关事务。

☆做好回头客营销工作。

☆致欢送词。

☆送别、协助旅游团离境/离开。