083.What kind of services should the tour leader provide when the group is in the destination country or region?（旅行团在目的地国家或地区旅游时，领队应提供哪些服务？）

In the destination country or region, the tour leader should work with the local guide to fulfill the tourist contract. When providing service, the local tour guide usually plays a leading role while the tour leader offers assistance. In addition, the following work should also be done:

★Consult with the local guide on the details of the travel schedule.

★Make sure the local travel agencies fulfill the travel obligation.

★Protect personal safety and property security of tourists.

★Coordinate relationships and deal with confl icts if there are any.

★Deal with emergencies.

游客在境外旅游期间，领队对游客服务须与当地导游员配合一起完成。提供服务时，须在以当地导游员为主、领队为辅的合作过程中进行。此外，领队还应做好如下工作：

☆商定旅游日程；

☆督促海外接待社履行旅游合同；

☆维护游客财产和生命安全；

☆协调关系，处理矛盾；

☆处理突发事件。