075.What kind of items and knowledge should the tour leader prepare?（物质与知识准备包括哪些内容？）

★Make a good preparation for items needed. These mainly include: passports, air tickets and photocopies, airport tax and tour leader certificate, team fees, the tour flag, luggage tags, a couple of room allocation lists, selfadhesive labels for checked luggage, emergency phone numbers of destination countries, small gifts, Wi-Fi device and personal items, etc.

★Make a good preparation for the basic information of the destination. Be familiar with the general picture of destination countries or regions, including history, geography, climate, national conditions, laws and regulations, customs and religious beliefs, taboos and customs clearance procedures, etc.

☆物质准备。主要包括：护照、机票及相关证件的复印件、机场税款和领队证、团队费用、社旗、行李标签、多份境外住房分配名单、托运行李所用不干胶标签、目的地国家报警或救助电话号码、小礼品、无线Wi-Fi及个人物品等。

☆知识准备。了解和熟悉目的地国家或地区基本情况，包括历史、地理、气候、国情、法律法规、风俗习惯和宗教信仰以及禁忌，通关手续等。