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英语导游服务能力问与答
1.4.1.4 072.What kinds of information and documents should...
072.What kinds of information and documents should the tour leader get from the office?(听取旅行社计调人员介绍团队情况和接受相关资料环节,具体包括哪些内容?)

★Information of the group (including the composition of the tour group, key members, the itinerary, special arrangements and requirements, the arrangement for the pre-departure briefi ng).

★Relevant documents mainly include: itinerary, Name List of Outbound Group of Chinese Citizens, entry and exit registration cards, customs declaration forms, travel documents, tourist visas/endorsements, transportation tickets, reception plans, address list, etc.

☆听取旅游计调人员介绍团队情况(主要包括旅游团构成情况、团内重点成员情况、团队旅游行程、该团特殊安排与要求、行前说明会的安排)。

☆接受计调人员移交有关资料,主要包括出境旅游行程表、《中国公民出国旅游团队名单表》、出入境登记卡、海关申报单、旅游证件、旅游签证/签注、交通票据、接待计划书、联络通讯录等资料。

【备注】《中国公民出国旅游团队名单表》一式四联,即出境边防检查专用联、入境边防检查专用联、旅游行政部门审核专用联和旅行社自留专用联。