055.If the group ask to change the theatrical performance in the itinerary to another show, how will you deal with it?（若合同中，旅行社已安排观赏文艺演出，游客却要求替换观看另一演出，导游应如何处理？）

★If time permits and the program is possible to be changed, you can ask the travel agency to help you with the change.

★If the tourists insist on watching another show, you may offer assistance, but you should tell them that they are responsible for extra expense and the original performance cannot be refunded.

★Ask tourists to sign their names on related forms.

★If it cannot be arranged due to various reasons, you should explain patiently.

☆如果时间许可又有可能调换，可请旅行社出面调换。

☆若游客坚持要求观看别的演出，导游可协助，但费用自理，原费用不退。

☆请游客留下书面说明材料。

☆如无法安排，导游要做耐心解释，请其谅解。