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英语导游服务能力问与答
1.3.7.6 054.What kind of services will you provide for ent...
054.What kind of services will you provide for entertainment program?(导游应如何做好文娱活动的服务工作?)

★Try to learn something about the program and give a brief introduction to the program.

★Tell tourists the meeting time and place.

★Remind tourists to take care of themselves and their personal belongings.

★Help with seating the tourists.

★For outdoor programs, the guide should keep an eye on tourists and surroundings.

★On the way back, review the program and answer questions if there are any.

☆应预先了解娱乐项目内容,向游客简单介绍节目内容和特点。

☆告知游客观赏结束后的集合时间和地点。

☆提醒游客注意自身安全并保管好个人财物。

☆引导游客入座。

☆如是室外娱乐活动,注意游客动向和周围环境,以防不测。

☆在演出结束后的回程途中,导游要向游客作节目回顾,解答游客的提问。

【备注】如在大型文娱场所观看演出,演出介绍、集合时间、地点、观看须知等信息需在车上提前讲清。