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英语导游服务能力问与答
1.3.7.4 052.What should you do when some tourists want to ...
052.What should you do when some tourists want to buy traditional Chinese medicine?(如游客想要买中药,导游如何处理比较妥当?)

★Recommend reliable drugstores to tourists.

★As a tour guide, he/she should be familiar with relevant laws and regulations. (For example, inform tourists there is a limit to the amount of Chinese medicines one can take out of China’s mainland for personal use: tourists are allowed to carry no more than RMB 300 yuan’s worth of traditional Chinese medicines and patent drugs; those bound for Hong Kong, Macao and Taiwan no more than RMB 150 yuan. Items such as musk, rhinoceros horn and tiger bone are prohibited to be taken out of country.)

☆为游客推荐可靠的药店。

☆熟悉相关法律法规。(告知游客,海关对旅客携带个人使用中药材、中成药离开中国内地的限制政策:旅客携带中药材、中成药出境前往国外的总值限人民币300元,前往港澳台地区的总值限人民币150元。麝香、犀牛角、虎骨等不准携带出境。)

【备注】近年来,中药中医为越来越多的国外游客所了解,导游如没有事前准备,很难了解游客需要的中药。导游可将有需要的游客带到一些著名旅游景点内的知名药店,如在上海豫园景区有诸如“童涵春堂”之类的药房,药房内有坐诊医师,也有会简单英文的工作人员。