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英语导游服务能力问与答
1.3.5.8 040.What will you do if tourists want to visit the...
040.What will you do if tourists want to visit the city by themselves in free time?(游客自由活动时,地陪应做好哪些协助工作?)

★Remind them to take the hotel card with them.

★Ask them not to visit remote places or places which are not safe and remind them to take care of themselves and their personal belongings.

★If it is needed, help arrange cars or taxis for them.

★Remind them not to return to the hotel too late.

★Tell them in advance that all extra expense is to be covered by themselves.

☆游客离开饭店时,导游有必要提醒他们带上饭店联系卡。

☆提醒游客不要走得太远,也不要去治安不好的地方,照顾好自己及随身物品。

☆若有需要还应帮助游客安排车辆(费用自理)。

☆提醒游客不要太晚回宾馆。

☆由此发生的费用由游客自理。

【备注】《旅游法》第七十条规定:在旅游者自行安排活动期间,旅行社未尽到安全提示、救助义务的,应当对旅游者的人身损害、财产损失承担相应责任。(According to Article 70 of Tourism Law: The travel agency shall bear corresponding responsibility for any personal damage or property loss caused to the tourists in free time because of the travel agency’s failure to fully fulfi ll its obligation of giving safety warnings or offering assistance.)