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英语导游服务能力问与答
1.3.5.1 033.How will you organize visiting activities prop...
033.How will you organize visiting activities properly for a day?(导游应如何安排一天的行程?)

When organizing visiting activities for a day, the tour guide should pay attention to the following aspects:

★Make good use of time. (For example, the tour guide may choose a short-cut if the main traffi c is heavy. He/She should figure out the most reasonable schedule in order not to waste time on the way.)

★Special attention should also be paid to sequences of activities. (For example, usually the guide should take tourists to the farthest place fi rst, and then take them to a place which is closer to the hotel. Besides, he/she should avoid taking the same way, for different routine may bring tourists different experience.)

★Well arrange different kinds of activities. (Different kinds of sceneries and activities will make tourists full of interests and energy. For example, shopping tour should not be arranged more than twice in a day. Or if tourists are tired after climbing a mountain, the guide should not arrange another mountain-climbing activity on the same day.)

安排一天的行程时,导游应注意以下几点:

☆合理安排时间,旅速游缓(缩短旅途中时间,选择最佳旅游路线,避开拥堵路段)。

☆先后有序(先远后近、先高后低、渐入佳境、不走回头路)。

☆错落有致(不同旅游景观结合、不同活动内容结合)。

【备注】本题因情况不同往往有不同的理解。如某些高品质团队,组团社明确说明在任何情况下,导游无权更改行程安排,包括项目顺序。有些项目涉及沿途观光,其行车路线也是规定的,导游不能更改。此外,导游更改项目顺序可被投诉为违反合同,期间发生任何意外,导游也要承担一定的责任。基于以上种种,导游灵活安排的空间极为有限。因此本题中的灵活安排多指接团后依据客人兴趣而制定的行程安排。