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英语导游服务能力问与答
1.3.4.9 032.What will you do if a tourist suggests samplin...
032.What will you do if a tourist suggests sampling some special dishes at short notice before meal time?(地陪应如何处理在即将用餐时,游客提出的品尝特色菜肴的要求?)

★Politely refuse his request.

★Provide reason for your refusal patiently.

★Help arrange for the tourist in following days.

★If extra money is concerned, tell the tourist and collect money in advance.

☆礼貌拒绝。

☆耐心解释,赢得理解。

☆在后续用餐安排中协助落实。

☆如涉及额外费用,提前告知游客并收取费用。

Related words and phrases

serving chopsticks 公筷

buffet 自助餐

banquet 宴会

Western-style meal/Western food 西餐

Chinese food 中餐

specialties 特色菜

cold dish 冷菜

home dish/home-cooked meal 家常菜

country-style cooking 农家菜

local snacks 地方小吃

Chinese salad 凉拌菜

set meal 套餐

eight dishes with a soup 八菜一汤

Chinese herbal cuisine 中国药膳

Chinese spirit/bai jiu 白酒

yellow wine/huang jiu 黄酒

chrysanthemum tea 菊花茶

oolong tea 乌龙茶

jasmine tea 茉莉花茶

gourmet powder/MSG 味精

Questions for discussion

1. What will you do if someone feels sick due to contaminated food?

2. What kind of information are you going to provide to tourists before you take them to a famous restaurant (for Beijing roast duck)?

3. How will you take care of those who are sick and want to have something simple and light for meals?