031.What will you do if one of the tourists insists on dining alone due to various reasons such as conflicts with other tourists?（由于旅游团的内部矛盾或其他原因导致个别游客提出要单独用餐，导游应如何处理？）

★Try to persuade the tourist to have dinner with the group.

★Ask the tour leader to talk with the tourist.

★Explain to the tourist that there is no refund on unused meals. Also additional charges for further arrangement are to be covered by the tourist.

★If the tourist still insists and agrees to pay, the tour guide may help contact the restaurant.

☆导游要尽力劝说其与其他游客一起进餐。

☆告诉领队请其调解。

☆告知游客原餐费不退，额外安排发生的费用由游客自理。

☆如果游客依然坚持要求单独用餐并同意支付额外费用，导游可协助其与餐厅联系。

【备注】涉及点餐的费用，请游客现付。通常的支付原则是“谁提出，谁支付”。