024.What are you supposed to do before the meal?（餐前应做哪些核对工作?）

★Call and confirm the time, the number of the tourists, place for meals, the rate and beverage policy of the group meal.

★Make sure the special arrangements already mentioned in the contract are followed.

★Tell the restaurant any new requests raised by tourists due to various reasons.

☆电话确认用餐时间、用餐人数及地点，确认用餐标准和酒水标准。

☆确认在合同中明确的个别特殊用餐安排。

☆将个别游客因特殊原因而提出的用餐要求告知餐厅。

【备注】餐饮服务中最常见的是清真、素食和过敏这三大特殊用餐要求。三大特殊用餐要求必须慎重对待，细心落实。提前电话核实用餐安排，在旺季可以更有效地减少等待时间。