020.What are you supposed to tell your group on the way from the airport to the hotel?（在从机场去酒店的途中，导游应向游客提供哪些信息？）

★Present a welcome speech to the group.

★Give a simple picture of your city (history, geography, population, size and climate, etc).

★If the group is from overseas and makes your city the fi rst stop, make sure their watches show the local time.

★If possible, present city maps to tourists and show them where they are and where they will be. (If maps are not available on the coach, get them in the hotel.)

★Go through the schedule briefl y.

★Tell them Dos and Don’ts in your country (water drinkable or not, currencies and where to change).

★Show the tourists impressive structures, beautiful scenes and places of interest on both sides of the road.

★Shortly before arriving at the hotel, provide basic information about the hotel facilities.

☆致欢迎词。

☆简要介绍城市概况（如历史、地理、人口、面积、气候等）。

☆如游客来自海外，而导游所在城市为该旅行团入境第一站，提醒游客把表调整至当地时间。

☆向游客发放地图，指明旅游团目前所在位置及将要到达的地方（如车上未备地图，可在酒店索取）。

☆旅游日程介绍。

☆注意事项介绍（如自来水是否可以直接喝、何处兑换货币等）。

☆沿途风光介绍。

☆到达宾馆前，简要介绍宾馆设施。

【备注】导游可在下车前说明并提醒：宾馆房间的部分食品和物品为有偿消费，配有卡片标注消费价格，请游客明白消费；另外，提醒海外游客，在中国自来水不能直接饮用。