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英语导游服务能力问与答
1.3.2.10 017.How will you handle the luggage at the port of...
017.How will you handle the luggage at the port of entry?(导游应如何处理入境团队的行李?)

★If there is a luggage handler from the local travel agency, place the luggage in the designated area for transfer.

★Count the number of pieces with the tour leader and the luggage handler.

★Tie a luggage tag onto one piece of luggage with the exact number written on it before leaving them to the luggage handler.

★If the luggage goes with the coach, make sure the tourists see all of their own bags before loading.

☆如地接社安排了行李员,让游客把行李放置在指定地点。

☆与领队和行李员共同确认行李件数。

☆与行李员交接时,将写有确切行李件数的地接社行李标签系于行李上。

☆如行李随车携带,确保每位游客上车前看到自己的行李,然后再装车。

【备注】处理团队行李,基本有两种情况。一是安排行李员处理,二是行李随车。回答问题时,应分清情况,分别作答。