1
英语导游服务能力问与答
1.3.2.7 014.As a tour guide, what are you supposed to do a...
014.As a tour guide, what are you supposed to do at the arrival gate of the airport?(在机场到达区域接机时,导游应该注意哪些方面?)

★Hold, at least above the shoulder, the welcome sign of the organizing travel agency or that of the local travel agency at the arrival gate to make sure that tourists can easily identify you.

★Confi rm some important information and make sure you are receiving the right group.

★Greet the group and arrange luggage delivery.

★Briefl y talk with the tour lead to know something more about the group.

★Lead the tourists to the parking lot.

☆在抵达出口醒目位置高举写有组团社或地接社名字的欢迎牌(至少要高于肩部),使游客能及时看到。

☆核对信息,确定没有接错团。

☆欢迎旅游团,安排行李接送。

☆向领队询问团队情况。

☆带领游客去停车场。