009.What items should a tour guide prepare before meeting a group?（导游在接团前需要做什么物质准备？）

★Paper work: itineraries, evaluation forms, ticket settlement sheets, settlement sheets for the national guide.

★Professional items: loudspeakers, tour guide banners, tour guide certificates, business cards, city maps, pens and notebooks.

★Personal items: necessary medicine, water, small snacks, personal electronics such as phones, batteries, chargers, power bank, etc.

☆计划单据：接待计划、质量反馈表、门票结算单、全陪结算单。

☆工作物件：扩音器、导游旗、导游证、名片、地图、笔、便签等。

☆个人物品：通常包括自备药品、水、小食品及个人电子产品，如手机、电池、充电器、充电宝等。