005.What kind of professional qualities should a tour guide have?（导游的业务能力主要包括哪些方面？）

★Good language competence.

★Communication competence.

★Organization and coordination capability.

★The ability to deal with emergencies.

★The ability of working independently.

☆良好的语言表达讲解能力。

☆人际交往能力。

☆组织协调能力。

☆应变能力。

☆独立工作的能力。