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商务英语综合教程(4)
1.7.2.5 Exercises
Exercises

Text Comprehension

I.Decide whether each of the following statements is true or false.

1.The survey shows that the more one knows about his company,the less he feels engaged.

2.In almost all companies,HR is not in a position to take or direct the actions required to affect attitudes at the employee or team level.

3.Few employee“promoters”of their company highly rate their direct supervisor.

4.Engagement masters emphasize training on how to encourage honest,constructive discussions and how to handle tricky topics.

5.To handle the ideas from employees across all business units,Rackspace has built a digital infrastructure allowing each suggestion to be logged online.

II.Answer the following questions.

1.What innate problems does a typical annual survey made by HR groups have?

2.Why is it critical for supervisors to feel that team engagement is a high priority?

3.What kind of company employees have a better understanding of which aspects of the business annoy customers and which delight them?

4.What is one of the most important drivers of engagement for Millennial employees?

5.What is the lesson for multinational companies mentioned in this text?

Vocabulary

I.Match the words and expressions on the left with the explanations on the right.

1.fanatical   a.substance that speeds up a chemical reaction without itself changing

2.intuition   b.standard of reckoning obtained by expressing the quantity or amount of one thing in relation to another

3.initiative   c.formal promise or guarantee,esp.in writing

4.peer   d.occupation,esp.one that needs skill in the use of the hands;such a skill or technique

5.revert   e.return or pass to the original owner,the State,etc

6.consultancy   f.advice that a company is paid to provide

7.engagement   g.marked by excessive enthusiasm for and intense devotion to a cause or idea;crazy;wild;enthusiastic

8.catalyst   h.(power of)understanding things(eg a situation,sb’s feelings)immediately,without the need for conscious reasoning or study

9.craft   i.capacity to see what needs to be done and enterprise enough to do it,esp.without others'help

10.rate   j.person who is equal to another in rank,status or merit

II.Determine the exact meaning of each of the underlined words and translate each sentence into Chinese.

1.When their mother was ill,the children all rallied round.

2.Her spirits rallied on hearing the good news.

3.She was accused of being intimate with several men.

4.Do you have any friend to tell the intimate details of your life?

5.Professor Smith has an intimate knowledge of African religions.

6.Don't leave the taps running.

7.I think my phone is being tapped.

8.A vast mineral wealth waits to be tapped in that area.

9.He could only remember he felt a tap on his shoulder before he passed out.

10.The term“mankind”embraces men,women and children.

11.At first people were sort of crying for joy and embracing each other.

12.She had to appear in court to give evidence.

13.The court rose as the judge entered.

14.Do you prefer grass or hard courts?

15.There were several courting couples in the park.

III.Complete each of the following sentences with an appropriate form of the word given in brackets.

1.When there’s stacked ranking,people who are A players typically decline to________with other top performers,for fear their ranking and incentive compensation will suffer.(labor)

2.Every company wants leaders who inspire and engage their colleagues.But surprisingly few build an explicit and robust________component into their leadership development programs.(inspire)

3.Leaders must have the ability to________the people around them,foster engagement and create a trusting atmosphere.(energy)

4.Learning to inspire begins with discovering and cultivating the latent________that each person already possesses.(strong)

5.An inspirational leader is less likely to be someone who is consistently adequate than someone with a________of traits that put her significantly ahead of her peers.(hand)

6.Researchers found a strong________between urban deprivation and poor health.(correlate)

7.The imperialists use this ideology and culture as a lever for easily realizing their________and subjugation,aggression and plunder of other countries.(dominate)

8.She described her former boyfriend as cold,calculating,and________.(manipulate)

9.How can he live a happy life?He has many________.(obsess)

10.They had to face the steady________of the president’s credibility.(erode)

11.In time you'll appreciate the beauty and________of this language.(subtle)

12.So far the________of the five-day week initiative has not impacted on performance pledge compliance.(implement)

13.The wayside object reminded him so much of his________of his wife.(court)

14.Why do you always take your________out on me?(annoy)

15.His claims to an________with the President are somewhat exaggerated.(intimate)

IV.Fill in the blanks,each using one of the words in its appropriate form.

contribute revert stagnant stagnation stagnate intense intensify

Model:I was asked to contribute to a newspaper article making predictions for the new year.

1.Due to low investment,industrial output has remained________.

2.We'll________to your enquiry as soon as fresh supplies are available.

3.Carbon dioxide is the largest________to the greenhouse effect.

4.His mind has________since his retirement.That's why he often murmurs to himself,“Too old to be useful.”

5.The country was on the edge of collapse because of the________of violent rebel attacks.

6.Her work has________enormously to our understanding of this difficult subject.

7.I reiterate that we sincerely hope Sino-US relations will not________,but will continue to develop.

8.If he dies without an heir,his property________to the state.

9.The signing of such a treaty would be a major________towards world peace.

10.All of these effects are________to the improvement of ventricular blood ejection in a failing heart.

11.Motion is absolute while________is relative.

12.Her feelings are so________as to move the present into tears.

13.I'm trying to prevent the________of my garden to nature.

14.Municipal domestic refuse contains plenty of________resource.Better economy and social benefit would be obtained if classified and gathered from the headstream.

15.Britain is________its efforts to secure the release of the hostages.

V.Choose the right word to complete each sentence.

1.Union officials denounced the action as a________of the agreement.

A.preach B.breach C.bleach D.ranch

2.There has been much________about the possible reasons for his absence.

A.gaggle B.gospel C.gossip D.versions

3.Consular invoices are declarations made at the________of the importing country.

A.consultant B.consultancy C.consul D.consulate

4.He remained popular throughout his________of the office of mayor.

A.tenor B.texture C.tenure D.azure

5.None of us should ever________the degree of difficulty women face in career advancement.

A.underestimate B.underplay C.undermine D.under-deliver

6.I behaved with a politeness which seemed to________him.It was not long before he was happy with my presence and sincerity.

A.discontent B.disconcert C.dissatisfy D.disengage

7.They are already battling to________illnesses such as malaria and tetanus.

A.abdicate B.abandon C.abscond D.eradicate

8.Home ownership has been an overarching and________desire of the British.

A.inmate B.intimate C.innate D.impassive

9.It is especially________that he died on the day before his wedding.

A.stagnant B.indignant C.poignant D.consonant

10.He avoids any eye contact,quickly________his gaze when anyone approaches.

A.averting B.reverting C.reversing D.perverting

11.I agree with the________of what you say,but differ on points of detail.

A.substance B.matter C.material D.subsistence

12.At any________,we must read through all the texts in the course book before the examination.

A.speed B.ratio C.tempo D.rate

13.She used every trick in the book to pull________the deal.

A.over B.along C.off  D.on

14.Mr.Norris said he was hopeful that his request would________a positive response.

A.elicit B.solicit C.illicit D.solace

15.A careful job applicant should make a few________enquires about the firm before he signs anything.

A.discriminative B.discretionary C.discrete D.discreet

Cloze

Decide which of the choices given below would best complete the passage if inserted in the corresponding blanks.

Employees who are sure____1__is expected of them in the workplace are more____2__ease in their jobs and better able to fulfill requirements.People who are put into positions without clear instructions or expectations have difficulty engaging with the job or the workplace in a productive way.Employers who are interested in maximizing employee engagement make a____3__of providing extensive guidance and training to new employees so there is no ambiguity about what is expected of them.

Working in a job that requires little skill or training can be frustrating if you have that training but no way to use it.Jobs that are challenging and____4__employees to put their skills and training to use____5__be____6__engaging on____7__,emotional and personal levels.Workers also have trouble engaging in jobs that may be challenging but that____8__skills they don't possess.Human____9__departments work to match the skills and training of employees to the jobs they are assigned.___10___the extent that the company can do this,it will create healthy levels of employee engagement.

__11__and praise from people in positions of power help employees feel___12___.When a worker is made aware that management and owners know about the good work he is doing,he will be more motivated to continue that work,and his level of engagement with the work and the quality of it will increase.Acknowledging the accomplishments of employees is widely recognized as a central activity that management can undertake to improve employee engagement.

___13___connections with co-workers are critical to an employee's sense of engagement in the workplace.High pay and meaningful effort will not be enough to make a person enjoy a job if he is working with people he doesn't like.___14___,workers will often___15___with great adversity if they are doing it to help co-workers to whom they feel connected and responsible.

1.A.who B.which C.what D.that

2.A.at B.on C.in D.with

3.A.dot B.point C.period D.score

4.A.call off B.call at C.call for D.call upon

5.A.likely to B.tend to C.like to D.prone to

6.A.more B.less C.much D.little

7.A.intelligent B.wise C.intelligence D.intellectual

8.A.ask for B.demand of C.asks of D.demands

9.A.resources B.sources C.resource D.source

10.A.On B.To C.At D.In

11.A.Complements B.Accomplishments C.Compliments D.Supplements

12.A.appreciative B.depreciated C.appreciated D.depreciative

13.A.Positive B.Negative C.Affirmative D.Definite

14.A.Contrastively B.Reversibly C.Adversely D.Conversely

15.A.put off B.put up C.put in D.put down

Grammar

I.Rewrite each of the following sentences by filling just one word in each blank provided.

Model:She said.“My brother wants to go with me.”

Key:She said her brother wanted to go with her.

1.He said to Kate.“How is your sister now?”→He________Kate how________sister________.

2.She said,“He will go to see his friend.”→She said he________go to see his friend.

3.Jack said.“John,where were you going when I met you in the street?”→Jack________John________when________met________in the street.

4.He said,“I get up at six every morning.”→He said________________________at six every morning.

5.He said,“These books are mine.”→He said________books________________.

6.“You have finished the homework,haven't you?”my mother asked.→My mother________________I________________the homework.

7.“Don't make any noise,”she said to the children.→She________the children________________make any noise.

8.“I bought the glasses yesterday,”she said to me.→She________________she________________the glasses_________________________.

9.“Please read ten pages today,”the teacher said to the students.→The teacher________his students________________ten pages.________________.

10.The teacher said to us,“The earth travels around the sun.”→The teacher________us the earth________around the sun.

II.Choose the right answer to define the grammatical function of the underlined part in each of the following sentences.

1.He laughed a hearty laugh at the good news.

A.direct object B.cognate object C.complex object D.indirect object

2.He hasn't had anything published and he calls himself a writer!

A.predicate B.predicative C.object complement D.complex object

3.He named his son what his father had named him.

A.direct object B.object complement C.complex object D.indirect object

4.They beat the prisoner unconscious.

A.subject complement B.adverbial C.attributive D.object complement

5.The task proved more difficult than we'd thought.

A.object B.predicative C.adverbial D.object complement

6.He said he considered me too lazy to be a good worker.

A.predicative B.subject complement

C.attributive D.object complement

7.I consider it a great honour to be here with you today.

A.adverbial B.object complement

C.direct object D.object

8.She made it clear that she objected to the proposal.

A.object clause B.appositional clause

C.attributive clause D.adverbial clause

9.He persuaded his daughter to change her mind.

A.object complement B.adverbial

C.subject complement D.indirect object

10.He looked out through the window and observed me walking along the boat deck.

A.object complement B.adverbial

C.subject complement D.attributive

III.Choose the best one to complete each sentence.

1.Let's imagine that you have recently assessed your company's talent,________you found plenty of high-performing executives and employees.

A.and that B.that C.and what D.whom

2.A 2012 academic study of a large company's front-line supervisors concluded________,as one summary put it,“The most efficient structure is to assign the best workers to the best bosses.”

A.which B.that C.what D.in that

3.Can you see________?

A.what he's reading B.what is he reading

C.what does he read D.he is reading what

4.He told me that________the Disney World the next day.

A.he will visit B.he is going to visit

C.he would visit D.he is about to visit

5.Somebody called you just now,butI didn't know________.

A.who were they B.who was he C.who is it D.who it was

6.—What are you searching the Internet for?

—I'm trying to find out________.

A.what is the difference between SARS and BIRDFLU

B.how many persons have died in Iraq

C.why is our Chinese team able to beat Korea

D.how can we protect our environment

7.He should be less generous to his son.He________.

A.allows too much money to him

B.allows him too much money

C.provides too much money to him

D.allows too much money for him

8.I really cannot understand why they________.

A.forgave Tom's rudeness

B.forgave Tom for his rudeness

C.forgave Tom his rudeness

D.forgave the rudeness of Tom

9.To the mother's relief,it didn't take long for the child to cry________to sleep.

A.his mother B.himself C.him D./

10.Every morning we hear him________English aloud at the balcony.

A.reading B.to read C.to be reading D.read

Translation

I.Translate the following into Chinese.

Money may be a motivating factor for many people;however,this is not true across the board.Many other employees may feel that motivation comes from doing good in the world and making a difference.It is important to remember that one person’s motivation may differ greatly from another and finding these differences is an important first step in motivating employees.Figuring out an employee's motivating factors can begin in the interviewing stage and is an ongoing process throughout her tenure.

The easiest way to find out what motivates an employee is simply asking him.Ensuring that this information will be used to benefit him as well as the company helps to get more honest and accurate answers.If an employee is afraid to say that money motivates him,then it will be more difficult to create a compensation plan and evaluation process for that employee.The next step is to continually observe and talk to the employee about what his motivation factors are,because these can change with life events and workplace changes.

II.Translate the following into English by using the words provided in brackets.

1.在这幅地图上黑线是用来标示疆界的。(designate)

2.财务主管由于试图窜改公司财政账目而被拘留。(manipulate)

3.她有天分,但需要指导。(coach)

4.他们诉诸武力来解决这个城市的动乱。(appeal)

5.当然,您可以根据自己的喜好来定制页面。(customize)

Speaking

I.Mini-talk

Employee participation in meetings is often important to send consistent messages to a company's workforce and to draw new and creative ideas from staff members.However,encouraging employees to attend and contribute to meetings,in particular when they are optional,is not always an easy task.

Please give a mini-talk on the topic“How to persuade employees to attend a meeting?”

II.Discussion

Employee performance management is one of the most important responsibilities of a manager.It is essential for team,departmental and organizational success.Every employee makes mistakes or has a problem from time to time.But,sometimes those mistakes form a pattern or escalate to become problems.When this happens,the manager must take steps to help the employee get back on track by improving his or her performance in identified problem areas before it affects productivity or team morale.

Please discuss in groups on the topic“What can a manager do to help an employee whose job performance is poor?”