Lesson85　Room Service 客房送餐服务

A When providing room service, a room service attendant may follow the following procedures and ask relative questions.Try to understand them and then turn to Part B for directions to fill in the blanks below.

B Study the following five sentence groups.You may find each of them is similar to one of

those in Part A.Match those sentences by filling in the blanks in Part A.

① We have an American breakfast. ② So, a vegetable salad and two boiled eggs.

③ What would you like to order? ④ Your room number, please?

⑤ Good evening, room service.How may I help you?

C Listen to two conversations between the guest and the room service attendant.Tick (√)

the boxes to show the right answers.

1.The first guest calls room service…　in the morning □ in the evening □

2.She wants to order…　breakfast □ dinner □

3.She prefers to order by…　phone □ Breakfast Doorknob Menu (门把菜单) □

4.Someone is going to send her…　a DND sign □ Breakfast Doorknob Menus □

5.The second guest calls room service to order…　lunch □ dinner □

6.He is staying in Room…　813 □ 830 □

7.The room service attendant asks him to take a look at the…

Room Service Menu □ Breakfast Doorknob Menu □

8.The second guest’s name is…　Paul Wood □ Peter Wood □

D Listen to the conversations in Part C again.Fill in the missing words below.

1.Good evening, ____________________, how may I help you?

2.Would you like to ______________________________ or by doorknob menu?

3.____________________ the items you would like for breakfast, mark down the time and hang it __________ your door before you go to bed tonight.

4.I’ll ask someone to send____________________at once.

5.Yes, sir.What would you like to __________?

6.I have no __________.

7.I’ll ______________________________ and call you back.

8.We’re looking forward to __________ you, sir.

Exercises

85.1 Write complete sentences for each of the following five conversation contexts between a room service attendant and a guest.

85.2 Oral Practice

A.Pair work.Role-play the following situation.Use the menu below to help you.

Student A:You are in the hotel restaurant and want to have Continental breakfast.

Student B:You are the waitress and take the order.