Lesson73　Working in F&B Department 在餐饮部工作

A Look at the photos of employees in Food and Beverage (F&B) Department of New World Hotel.Study the job titles below and match them with the photos.

B Look at the speech balloons.Can you guess who said what? Write down the name of the speaker mentioned in Part A under the corresponding speech balloon.

C You’ll hear people from the photos describing their jobs.Listen and find out if you’ve guessed right about who said what.

D Listen to Part C again and decide if the following statements are true (T) or false (F).

1.Ann plans to take lessons at the language training center.□

2.Lucy has been working as a waitress for one year and a half.□

3.Emma handles restaurant money.□

4.Mary works as a restaurant manager for five years.□

Exercises

73.1 Match the English expressions with their Chinese translations.And then complete the following sentences with the English expressions.

1.In restaurants, you can give a waiter/____________________ for good service.

2.At the end of a__________in a restaurant, you will pay the __________.

3.The__________is taking the guest’s payment.

4.As a __________, I’m responsible for taking restaurant reservations and seating guests.

5.Here is our __________.Please take your time.I’ll be back once you are ready to order.

6.I’m the __________ here.I have to make sure the restaurant runs properly.

73.2 Read the following tips and make sure you understand them.

1.Don’t tuck (塞) the napkin in your vest or put it under your chin like a baby’s bib (口水兜).

2.Don’t use your handkerchief (手帕) to wipe your mouth when eating.Use the napkin.

3.Don’t put the napkin on the table when you must leave during the meal.Put it on your chair.The napkin should be put back on the table only when the meal is finished.Don’t fold it carefully.Just leave it like it was when you used it.

4.Don’t bend (弯腰) over your food.Keep the plate close to you and pull up your chair so that you don’t have to lean (倾斜) forward.Sit up straight all the time.

5.Don’t bite a small piece out of a larger piece of food and return the rest to your plate.

6.Don’t cut bread with a knife.Nor should you spread butter or marmalade (水果果酱) on a whole slice of bread.

7.Don’t lift your plate or saucer from the table.

8.Don’t drink with the spoon in your cup.

9.Don’t stir (搅动) too soon when you put sugar into your tea or coffee.Allow enough time for the sugar to melt, then stir a few times and place the spoon on the far side of the saucer.

10.Don’t dip (蘸) bread, doughnuts, cookies, and the like into tea, milk or any other drinks.

11.Don’t make noises with your mouth.Close your mouth when eating.People make noises because they eat without closing their mouths.When you eat your soup, don’t sip (吸吮) it, but swallow (咽下) it all in one mouthful.

12.Don’t talk with your mouth full.If someone talks to you, wait until your mouth is empty before answering.

13.Don’t try to reach the salt or pepper shaker when they’re in front of other diners.Ask your neighbor to pass it to you.

14.If you are a man, don’t eat with your hat or cap on in a restaurant.But never put a hat or a cap on the table.It should be hung up or put on a chair beside you.