Lesson63　Banquet Reservation 宴会预订

A Listen to three restaurant reservation conversations and tick (√) the correct information for each one.

B Conversation

New Words

1.sales manager 销售经理 4.comfortably ['kʌmfətəblɪ] adv.舒适地

2.banquet ['bæŋkwɪt] n.宴会 5.exclude [ɪks'kluːd] v.排除，不包含

3.decorate ['dekəreɪt] v.装饰6.menu ['menjuː] n.菜单

Exercises

63.1 Oral Practice

Pair work.Role-play the following situations.

1.Student A:You want to reserve a banquet for 80 people in the Friendship Hotel on June 16, and you will need eight large tables altogether.

Student B:You are the banquet sales manager.Answer the phone and talk with the guest about details.

2.Student A:You are the banquet sales manager.

Student B:You are a guest and have come to the hotel to make a reservation.

63.2 Useful tips for handling a reservation of a banquet.

➢ Greet guests.

➢ Ask about details:

·Under whose name or which company the reservation is made.

·Expected number of people and the number of tables needed.

·Time of the banquet.

·Banquet menu.

·Budget for the banquet.

·How to arrange the tables or seats, and how to decorate the banquet hall.

·Special requests.

·Way of payments.

➢ Get the following information from guests:

·Contact name.

·Telephone number.

➢ Ask guests to hand in a deposit to secure the reservation in advance.

➢ Confirmation.

➢ Thank guests for making reservation.