Lesson61　Greeting Guests 迎宾

A What are the restaurants and bars like in a hotel? Can you match the words in the box with the pictures?

B Listen to two conversations between guests and restaurant hostesses.Tick (√) the correct answers and fill in the blanks with the necessary information.

C Listen to the conversations in Part B again.Fill in the missing words below.

1.We serve ________________________________________ here.

2.So I was __________.

3.At what time should ______________________________?

4.Do you have any other ____________________, sir?

5.We look ______________________________ you.

6.Is there a ____________________ in your hotel?

7.May I __________ our Sunny Restaurant?

8.Reservations are __________.

9.That would be __________.

10.My mobile is __________.

Exercises

61.1 Study the following useful expressions in the F&B Department.

61.2 Match the following sentences with those from the box below with a similar meaning.

61.3 Look at the organization chart.Do you know the following departments?