Lesson58　The Bathroom Floor Is Flooded 卫生间地面严重积水

A Listen to people talking about their problems and tick (√) the correct answers.Fill in the blanks with the necessary information.

B Listen to Part A again and complete the questions asked in each conversation.

1.What __________ to be ____________________?

2.May I have your name ______________________________, sir?

3.Can you ______________________________?

4.Can you __________ the problem?

C Conversation

New Words

1.drip [drɪp] v.滴下　 　 3.leak [liːk] v.渗漏

2.ceiling ['siːlɪŋ] n.天花板　　　　 4.flood [flʌd] v.淹没

Exercises

58.1 Oral Practice

Pair work.Role-play the following situations.

1.Student A:You are in Room 2011.Call Housekeeping for help because there is no power in your room.

Student B:You are a housekeeping clerk.Answer the call and tell her you will send for an electrician right away.

2.Student A:You are a housekeeping clerk.

Student B:You are a hotel guest.

58.2 Choose the correct answers to complete the sentences.

1.Hotel employees should speak in a clear and pleasant __________.

A.conversation B.voice

2.There is something __________ with the water tap.

A.wrong B.broken

3.The room attendant __________ the problem quite well.

A.understands B.requests

4.The toilet is plugged up, so the guest may need a __________ to help.

A.concierge B.plumber

5.—What’s wrong with the air conditioning?

—__________

A.It’s freezing.B.There is no bulb in it.

58.3 Look at the following card.Discuss with a partner and then put it into Chinese.