1
酒店英语听说强化教程(第4版)
1.4.2.6 Lesson48 Mending Service 织补服务
Lesson48 Mending Service 织补服务

A Spot Dictation

Room attendants generally visit the 1 rooms daily to check the laundry.They may receive special laundry requests from guests.The 2 steps are as follows:

· Before 3 the guests’ rooms, knock at the door twice and announce as “Laundry Service.”

· Collect the laundry and check the clothes for any 4 or any valuables in the pockets.

· Help the guests to f ill in the laundry list with details like 5 instructions such as expected delivery time.

· Put clothes in 6 laundry bags depending on specif ics given by the guests.Leave a 7 of the list with the guests.

· Before delivering the laundry, use the laundry list to crosscheck, such as correct room numbers, the number of 8 pieces and the tagging on the laundered clothes.

· Inform the housekeeping 9 about the delivery.

· Deliver the laundered clothes to the guests and place the 10 along with the laundered clothes.

B Conversation

New Words

1.mend [mend] v.修补,缝补,织补 3.seam [si:m] n.接缝

2.tear v.(torn, torn)扯开(洞、裂口) 4.grease [gri:z] n.油脂

Exercises

48.1 Oral Practice

A.Pair work.Role-play the following situation.

Student A:You are a room attendant.Answer the call and help the guest with the mending service.

Student B:You are a guest and need mending service.You want to have your socks darned (织补, 缝补).

B.Pair work.Role-play.

Student A:You are a room attendant.Ask the guest if he has specif ic requirements about the laundry and mending service.

Student B:You are a guest.You want to have your scarf dry cleaned.At the same time,there is a seam in the scarf.Ask for mending service.

48.2 Match the expressions in Column A with their def initions in Column B.______________

48.3 Choose the correct answers to complete the sentences.

1.She was repairing Billy’s trousers, where the ________ had come undone.

A.laundry B.stain C.grease D.seam

2.White vinegar is great for removing _________.

A.stains B.seams C.tears D.damages

3.His hair is thick with _________.

A.seam B.grease C.stripe D.collar

4.Thousands of gallons of crude oil were ________ into the ocean.

A.torn B.spilled C.sent D.stained

5.I ___________ a hole in my jeans.

A.spilled B.stained C.laundered D.tore