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酒店英语听说强化教程(第4版)
1.4.2.3 Lesson45 The Express Laundry Service 快洗服务
Lesson45 The Express Laundry Service 快洗服务

A What to say.A guest wants his laundry back as soon as possible.What might the room

attendant and the guest say?

B Conversation

New Words

1.gown [gaʊn] n.长袍3.remove [rɪ'muːv] v.处理掉

2.night gown 睡袍4.express [ɪks'pres] adj.快速的

Exercises

45.1 Oral Practice

Pair work.Role-play the following situations.

1.Student A:You are Mr.Bean and have spilt coffee on your T-shirt while you had dinner.You want to have it cleaned now because you are leaving tomorrow morning.

Student B:You are a room attendant.Advise that he use the express service and explain that there is a 50% extra charge.

2.Student A:You are Mr.Lee and need your shirt cleaned and trousers pressed (熨烫) as soon as possible.

Student B:You are a room attendant.Handle the situation.

45.2 As a room attendant, can you say the following sentences in a more polite way?

1.For express service, you must pay 50% more.

2.Your laundry, please.

3.Write down your special requests on the laundry list.

4.We can’t return your laundry this evening.

5.Sorry, we can’t guarantee the result.

6.It’s too late for today’s laundry.

45.3 Match the expressions in Column A with their definitions in Column B.