Lesson38　Postponing Room Cleaning 推迟客房打扫服务

A What to say.A room attendant is knocking at the door of a guest room.She wants to clean the room.What might they say?

B Conversation

New Words

1.attendant [ə'tendənt] n.服务员 　　2.stomachache ['stʌməkeɪk] n.胃痛，肚子疼

Exercises

38.1 Oral Practice

Pair work.Role-play the following situations.

1.Student A:You are a room attendant.Knock on the door to see if the guest would like to have the room cleaned.

Student B:You are a guest and don’t want your room cleaned because you have some friends with you.You just want some more tissues.

2.Student A:You are a room attendant and want to make up the room.

Student B:You are a guest and want your room done an hour later because you have jet lag (飞行时差反应).

38.2 Service procedure for a room attendant about room cleaning.

➢ Greet guests and ask whether to clean their rooms now.

➢ Clean the room:

·Open drapes.

·Empty bins and ashtrays.

·Make beds.

·Vacuum floors.

·Clean bathrooms.

·Replenish supplies.

➢ Express your wishes to guests.

38.3 Translate the following guest room FACILITIES GUIDE into Chinese.